At a Glance
- Tasks: Supervise a vibrant café, ensuring guests have an unforgettable experience.
- Company: Join Longacres Garden Centre, a family-run business with a friendly atmosphere.
- Benefits: Enjoy competitive pay, retail hours, and a generous staff discount.
- Other info: Opportunities for personal development in a supportive environment.
- Why this job: Be part of a growing team where your leadership can shine and make a difference.
- Qualifications: 1 year of hospitality experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Are you a talented and motivated person looking for a new challenge in a new environment? Do you have previous experience supervising a large team and enjoy the buzz the hospitality industry can bring? Then join our thriving garden centre café as our next Café Supervisor in our newly refurbished 400-seat café! Your job will be to work alongside our Café Manager to ensure smooth running of our large café area, making sure all our guests receive the best experience possible.
Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.
Benefits:
- Competitive hourly rate.
- 2 days off.
- Fantastic opportunity for advancement and progression.
- You will benefit from retail style hours with no evenings or split shifts.
- 15% staff discount (increase to 20% after 5 years of service).
Key Responsibilities and Duties:
- Welcome guests upon arrival and ensure a friendly farewell when they leave.
- Take guests' orders efficiently and accurately, inputting them into the system for seamless service.
- Possess in-depth knowledge of the menu, including food and drink options, to assist guests with informed choices.
- Ensure food safety and hygiene standards are met consistently, adhering to health and safety regulations in both preparation and service.
- Serve food and beverages to guests promptly while checking on their satisfaction throughout their visit.
- Maintain cleanliness and order in the café, including regular cleaning of floors, tables, and back areas.
- Train and onboard new team members, ensuring they understand company standards, customer service expectations, and job responsibilities.
- Build rapport with guests, creating a welcoming atmosphere that encourages repeat business and customer loyalty.
- Foster a culture of exceptional customer service, ensuring every guest has a positive experience from start to finish.
- Inspire and motivate the team, providing guidance and mentorship to help them exceed performance goals while maintaining a positive, upbeat environment.
Key Skills and Competencies:
- You must have at least 1 year of experience within the hospitality industry.
- Strong verbal and written communication skills in English are essential, along with eligibility to work in the UK.
- A professional appearance and good personal hygiene are required.
- Basic knowledge of food hygiene standards is necessary.
- A genuine passion for customer satisfaction and providing excellent service.
- Flexibility is required in terms of working hours to meet the needs of the business.
Cafe Supervisor in Bagshot employer: HR Duo, Ltd.
Longacres Garden Centre is an exceptional employer, offering a vibrant and supportive work environment in our newly refurbished café. With a strong commitment to employee growth, we provide ample opportunities for advancement, competitive benefits, and a friendly team culture that values trust, integrity, and teamwork. Join us to be part of a family-run business that prioritises customer satisfaction while ensuring a fulfilling career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor in Bagshot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like HR Duo, Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to HR Duo, Ltd.
Don't be shy about reaching out to HR Duo, Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Supervisor in Bagshot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about HR Duo, Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at HR Duo, Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
