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- Tasks: Lead a team to manage shipping and export logistics for global orders.
- Company: Join Cygnus Instruments, a leader in ultrasonic measuring equipment with a focus on innovation.
- Benefits: Enjoy competitive salary, private medical insurance, and flexible working hours.
- Why this job: Be part of a supportive culture that values teamwork and continuous learning.
- Qualifications: Experience in order processing and team management is essential; training on import/export provided.
- Other info: Choose between a 4-day or 5-day work week for better work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Despatch Manager
ABOUT CYGNUS INSTRUMENTS
Cygnus Instruments manufactures state of the art, ruggedised, ultrasonic measuring equipment used in global industrial and subsea applications, shipping these products to approx. 80 countries per year.
Cygnus adopts a niche product strategy and resilient business model. They are also proud of a culture that emphasises learning, teamwork and actively promotes a ‘no blame’ approach to problem solving.
THE ROLE
As the Shipping and Export Manager, you will be responsible for the co-ordination, processing, outward logistics and exporting required to fulfil customers’ orders.
Key Responsibilities:
- Management: Managing and mentoring a team of two operatives, including the responsibility of the day to day running of the team, distributing of tasks and liaising with other team members.
- Co-ordination: Be a key link between Operations, sales and the customer – providing status on lead times and availability and ensure pipeline expectations are met.
- Shipment Processing: Manage the packing and processing of goods for despatch; ensuring courier collections are booked in accordance with customer instructions and the correct paperwork.
- Legislation: Ensure the business is fully up to date with current import & export legislations, incoterms, harmonised codes and relevant dangerous goods (lithium ion) requirements.
WHO WE ARE LOOKING FOR
Skills and experience
- Working knowledge of quote and order processing using an integrated system.
- Experience of managing a small team within a fast-paced operation
- Understanding of ERP & MRP systems (preferable)
- Strong knowledge of import/export (ongoing training provided).
- Good level of numeracy skill and comfortable dealing with figures.
Personal qualities
- Strong attention to detail and driven to achieve high standards.
- Ability to prioritise, multitask and remain calm under pressure, and to strict deadlines.
- Good communication skills (verbal and written) with the ability to speak, read and write in English clearly and accurately
- Proactive approach to work, anticipating potential issues and dealing with them effectively.
Salary: Competitive
Location: Dorchester
Contract type: Permanent
Benefits: Group Life Insurance, Group Income Protection Insurance, Private Medical insurance, 3.5% Pension Contribution, Enhanced annual leave with length of service
Working hours: 35hours per week
Option to work either a condensed 4 day week (07:00 – 16:30, Mon – Thurs) OR 5 day week
(08:00 – 16:30 Mon – Thurs and 08:00 – 12:00 Fri)
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Shipping And Export Manager employer: HR Dept
Contact Detail:
HR Dept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shipping And Export Manager
✨Tip Number 1
Familiarize yourself with the latest import and export regulations, including incoterms and harmonised codes. This knowledge will not only help you in the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight any experience you have with ERP and MRP systems during your conversations. Even if you haven't worked directly with these systems, showing your willingness to learn can set you apart.
✨Tip Number 3
Prepare examples of how you've successfully managed a team in a fast-paced environment. Discussing specific challenges you've faced and how you overcame them will showcase your leadership skills.
✨Tip Number 4
Practice your communication skills, especially in English. Being able to articulate your thoughts clearly and accurately will be crucial in this role, so consider mock interviews or discussions with friends.
We think you need these skills to ace Shipping And Export Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Shipping and Export Manager position. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in logistics, team management, and knowledge of import/export regulations. Use specific examples that demonstrate your ability to meet the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Cygnus Instruments' culture and how your proactive approach aligns with their values.
Highlight Communication Skills: Since good communication is essential for this role, ensure you emphasize your verbal and written communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated in past roles.
How to prepare for a job interview at HR Dept
✨Show Your Team Management Skills
Since the role involves managing and mentoring a small team, be prepared to discuss your previous experiences in team management. Highlight specific examples where you successfully led a team, distributed tasks effectively, and fostered a collaborative environment.
✨Demonstrate Your Knowledge of Logistics
Familiarize yourself with the logistics processes relevant to shipping and export. Be ready to talk about your experience with shipment processing, including how you ensure compliance with customer instructions and manage paperwork efficiently.
✨Understand Import/Export Regulations
Brush up on current import and export legislation, incoterms, and dangerous goods requirements. Showing that you are knowledgeable about these regulations will demonstrate your preparedness for the role and your commitment to compliance.
✨Communicate Clearly and Effectively
Good communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to provide examples of how you've effectively communicated with different stakeholders in past roles.
