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- Tasks: Shape and refine service strategy for the UK and Irish water sector.
- Company: Join Spring, the innovative hub transforming the water industry.
- Benefits: Competitive salary, leadership role, and opportunity to drive real change.
- Why this job: Lead impactful projects that shape the future of water services.
- Qualifications: Experience in strategy development and strong leadership skills.
- Other info: Be part of a dynamic team focused on sustainable solutions.
The predicted salary is between 36000 - 60000 £ per year.
About the Organisation
Spring is the open-innovation hub for the UK and Irish water sector. We work at the centre of a rapidly changing industry that is shaped by climate change, growing populations, ageing infrastructure and increasing public scrutiny. Our vision is to become global leaders in open innovation. Our mission is to attract, connect and support the brightest thinkers, both within and beyond the sector, so that transformation can happen more quickly. Our objective is to centralise innovation intelligence for the UK water sector.
In practice, we:
- act as the front door to the UK and Irish water industry, giving companies and suppliers immediate insight into who is doing what, what is working and where the next breakthrough may arise;
- broker partnerships, share lessons learnt and remove duplication so that ideas move from concept to deployment at pace;
- give water companies the time and head-space to innovate by curating intelligence, building networks and highlighting opportunities;
- help the sector respond to its toughest challenges, ensuring resilient, sustainable water services for customers, communities and the environment.
By combining innovation intelligence, clarifying priorities and making innovation knowledge flow freely, we enable the industry to meet today’s challenges and create solutions for tomorrow.
The Role
As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. You will translate vision into structured service portfolios, ensuring each element is clearly defined, aligned with organisational priorities, and delivering measurable value across the water sector. Reporting directly to the Managing Director and sitting on the senior leadership team, you will work closely with the Head of Operations and the Delivery Manager to ensure coherence between strategy, operations, and delivery. The role will line-manage one direct report and will be measured by clarity of Spring's service offer, sector adoption, and the alignment you create between strategic ambition and operational delivery.
Head of Service Strategy employer: HR Dept
Contact Detail:
HR Dept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Strategy
✨Tip Number 1
Network like a pro! Get out there and connect with people in the water sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Head of Service Strategy role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your previous experiences and how they relate to Spring's mission. Think about specific examples where you've driven innovation or improved service strategies. This will help you stand out during interviews and demonstrate your fit for the role.
✨Tip Number 3
Research, research, research! Familiarise yourself with the latest trends and challenges in the UK and Irish water sector. Understanding the landscape will not only impress interviewers but also help you articulate how you can contribute to Spring’s vision of becoming a leader in open innovation.
✨Tip Number 4
Apply through our website! We want to see your application come through our platform. It shows you're genuinely interested in being part of our team and helps us keep track of all the amazing talent looking to join us in transforming the water sector.
We think you need these skills to ace Head of Service Strategy
Some tips for your application 🫡
Know the Organisation: Before you start writing, take a moment to really understand what Spring is all about. Dive into our mission and vision, and think about how your experience aligns with our goals in the water sector. This will help you tailor your application and show us you're genuinely interested.
Be Clear and Concise: When it comes to your written application, clarity is key! Use straightforward language and get straight to the point. We want to see your skills and experiences shine through without wading through unnecessary fluff.
Showcase Your Strategy Skills: As the Head of Service Strategy, we’re looking for someone who can translate vision into action. Make sure to highlight any relevant experience you have in shaping service strategies or managing portfolios. Give us examples that demonstrate your ability to deliver measurable value.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to engage with us directly!
How to prepare for a job interview at HR Dept
✨Know Your Stuff
Make sure you understand the water sector and the challenges it faces. Research Spring's mission and how they aim to centralise innovation intelligence. Being able to discuss current trends and innovations will show that you're genuinely interested and knowledgeable.
✨Align with Their Vision
Prepare to articulate how your experience aligns with Spring's vision of becoming global leaders in open innovation. Think about specific examples from your past roles where you've successfully translated a vision into actionable strategies, especially in service delivery.
✨Showcase Your Leadership Skills
As a Head of Service Strategy, you'll need to demonstrate strong leadership. Be ready to discuss your management style and how you've effectively led teams in the past. Highlight any experience you have in fostering collaboration between different departments, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about their current service portfolios and how they measure success. This not only demonstrates your enthusiasm but also helps you gauge if the company culture aligns with your values.
