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For Companies At a Glance
- Tasks: Support sales teams by processing orders and providing excellent customer service.
- Company: Join a growing organisation with a focus on teamwork and development.
- Benefits: Competitive salary, opportunities for progression, and a collaborative environment.
- Why this job: Be part of a fast-paced team and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in a telesales environment preferred.
- Other info: Great potential for career growth as the business expands.
The predicted salary is between 24000 - 32000 £ per year.
We are seeking a proactive and detail-oriented Group Sales Administrator to join our clients expanding team. In this role, you will support the external sales teams across three businesses within the group, ensuring timely order processing, excellent customer service and administrative support. Reporting to the Operations Manager, you will play a vital part in maintaining customer satisfaction, managing inbound enquiries and supporting initiatives that drive sales growth and improve service quality.
Key Responsibilities
- Process and enter customer orders via phone, email and website
- Provide support for inbound enquiries including product queries, delivery updates, returns and fault reporting
- Assist with new product launches, promotional campaigns and customer feedback initiatives
- Participate in training to upsell products and contribute to sales growth
- Build product knowledge across all companies within the group through internal and external training
- Support colleagues in a collaborative and team-focused environment
What We are Looking For
- Strong communication and interpersonal skills
- Previous experience in a telesales environment ideal
- Confident handling customer queries and building relationships
- Proficiency in Microsoft Excel and general office software
- Previous experience in a telephone-based role
- Organised, reliable and motivated to deliver high standards of service
Why Join Us?
You will be joining a growing organisation with clear opportunities for development and progression. As part of an expanding Group Sales Administration team, this role has the potential to lead to further opportunities as the business grows. Apply today to become part of a fast-paced, customer-focused team and take the next step in your career!
Sales Administrator employer: HR Dept (Recruitment Agency)
Contact Detail:
HR Dept (Recruitment Agency) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers, so you can showcase your skills and experiences effectively.
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in sales administration or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Share specific examples of how you've supported sales teams or handled customer queries in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HR Dept (Recruitment Agency)
✨Know Your Stuff
Make sure you brush up on the products and services offered by the company. Being able to discuss their offerings confidently will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves handling customer queries, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully managed customer interactions in the past.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you how you'd handle a specific customer query or complaint. Practising these situations can help you respond effectively and demonstrate your problem-solving skills.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and growth opportunities within the company. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.