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- Tasks: Support sales teams by processing orders and managing customer enquiries.
- Company: Join a growing organisation with multiple businesses and a focus on customer satisfaction.
- Benefits: Enjoy opportunities for development, progression, and a collaborative team environment.
- Why this job: Be part of a fast-paced team that values your contributions and offers growth potential.
- Qualifications: Strong communication skills and experience in sales support or customer service are essential.
- Other info: This role could lead to further opportunities as the business expands.
The predicted salary is between 23200 - 29000 £ per year.
Group Sales Administrator Nr Camberley Up to £29k dependent on experience The Role We are currently seeking a proactive and detail-oriented Group Sales Administrator to join our clients expanding team. In this role, you will support the external sales teams across up to three businesses within the group, ensuring timely order processing, excellent customer service, and administrative support. Reporting to the Operations Manager, you will play a vital part in maintaining customer satisfaction, managing inbound enquiries, and supporting initiatives that drive sales growth and improve service quality. Key Responsibilities * Process and enter customer orders via phone, email, or website * Provide support for inbound enquiries including product queries, delivery updates, returns, and fault reporting * Assist with new product launches, promotional campaigns, and customer feedback initiatives * Participate in training to upsell products and contribute to sales growth * Build product knowledge across all companies within the group through internal and external training * Support colleagues in a collaborative and team-focused environment What We are Looking For * Strong communication and interpersonal skills * Confident handling customer queries and building relationships * Proficiency in Microsoft Excel and general office software * Previous experience in a sales support, customer service, or telephone-based role * Organised, reliable, and motivated to deliver high standards of service Why Join Us? You will be joining a growing organisation with clear opportunities for development and progression. As part of an expanding Group Sales Administration team, this role has the potential to lead to further opportunities as the business grows. Apply today to become part of a fast-paced, customer-focused team and take the next step in your career
Group Sales Support employer: HR Dept (Recruitment Agency)
Contact Detail:
HR Dept (Recruitment Agency) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Sales Support
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Understanding what you’ll be supporting will not only help you answer customer queries more effectively but also demonstrate your enthusiasm and commitment during any interviews.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries. Role-playing different scenarios with a friend can help you feel more confident and prepared to tackle real-life situations when you start the job.
✨Tip Number 3
Get comfortable with Microsoft Excel and other office software. Brush up on your skills by taking online courses or tutorials, as being proficient in these tools will be crucial for processing orders and managing data efficiently.
✨Tip Number 4
Network with current employees or others in similar roles. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Group Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service. Emphasise your communication skills and any proficiency with Microsoft Excel, as these are key for the Group Sales Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer queries or supported sales initiatives in previous positions.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and reliability. Provide examples of how you have maintained high standards of service in past roles, as this aligns with what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Group Sales Administrator position.
How to prepare for a job interview at HR Dept (Recruitment Agency)
✨Showcase Your Communication Skills
As a Group Sales Administrator, strong communication is key. Be prepared to demonstrate your ability to handle customer queries effectively. Use examples from your past experiences where you successfully resolved issues or built relationships with clients.
✨Highlight Your Organisational Skills
This role requires a high level of organisation. During the interview, discuss how you manage your time and prioritise tasks. You could mention specific tools or methods you use to stay organised, especially when handling multiple orders or enquiries.
✨Demonstrate Product Knowledge
Familiarise yourself with the products and services offered by the company. Showing that you have done your homework will impress the interviewers. You can also discuss how you would approach learning about new products and supporting promotional campaigns.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to deal with difficult customers or tight deadlines. Prepare structured responses that highlight your proactive approach and ability to maintain high service standards.
