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- Tasks: Lead the front-of-house team to deliver exceptional guest experiences in a vibrant country pub.
- Company: The Candover, a welcoming country pub set in beautiful Hampshire.
- Benefits: Earn £15-£19 per hour, enjoy career development, and unique supplier trips.
- Why this job: Join a supportive team and grow your hospitality skills in a stunning environment.
- Qualifications: Confident leadership and a passion for delivering genuine hospitality.
- Other info: Enjoy a positive culture with opportunities for progression in your hospitality career.
Floor Supervisor Near Basingstoke
Full/part-time Base salary of Living Wage + Service Charge. Estimated earnings potential of £15-£19 per hour, paid bi-weekly.
Are you looking for a great opportunity to develop your hospitality skills without working in London? Would you like to learn and grow in a truly distinctive dining environment within the stunning countryside of Hampshire?
About The Candover:
The Candover is a relaxed country pub with rooms set in the heart of the Hampshire countryside. With timber and stone floors, limewashed walls, antique furnishings and a cosy bar with open fires, it is the kind of place you wander into after a walk and feel instantly at home. While contemporary, attentive hospitality underpins everything we do, our approach remains simple, traditional and welcoming, offering great beer, fantastic wine and exceptional food cooked over fire and wood. Warmth, professionalism and personality sit at the heart of everything we do.
We take inspiration from modern British dining and pair it with the warmth and generosity of Mediterranean hospitality, creating dishes and drinks that feel relaxed, vibrant and full of flavour. Celebrating quality produce and natural flavours, our food is confident but never fussy. Expect flame-grilled meats, seasonal vegetables and lighter plates that bring balance and freshness. Each dish is prepared to be both comforting and contemporary, offering the kind of food you want to eat every day but made with the care and attention that makes it feel special.
About The Role:
We are looking for a professional Floor Supervisor to play a key role in ensuring that, on a day-to-day basis, the front-of-house team consistently delivers this experience across the entire venue.
Why Work with Us?
The beating heart of The Candover is its staff, which is why we have embedded a fantastic working environment and supportive culture into our foundations. In addition to working amongst beautiful surroundings, we passionately offer clear career development pathways to invest in the development of our team. Alongside, other benefits of working with us can include occasional unique supplier trips, meaningful role‑specific benefits, and a positive and collaborative culture. The Candover is a workplace where growth, wellbeing, and great experiences go hand in hand.
Key Responsibilities:
- Lead service on the floor, ensuring standards are consistently met across all areas.
- Deliver a relaxed but professional guest experience that feels welcoming and natural.
- Support, motivate, and guide the team throughout service.
- Ensure food and drink service is delivered accurately, efficiently, and to a high standard.
- Communicate effectively with the kitchen and management to ensure smooth service.
- Take pride in developing hospitality skills in a high-quality, high-volume environment.
- Actively contribute to a service culture that balances high standards with approachability.
What We’re Looking For:
- Confident front‑of‑house leadership.
- Capable of leading service on the floor, upholding consistent standards across all areas.
- Delivers hospitality that feels relaxed, genuine, and effortlessly welcoming leading to a warm and professional guest experience.
- Team motivation and support.
- Skilled at guiding, energising, and supporting the team throughout busy service.
- Ensure orders are delivered accurately, efficiently, and with a keen eye for quality.
- Clear and calm communication.
- Commitment to growth in a fast‑paced environment.
- Balanced service mindset.
Tips are pooled and distributed fairly and transparently by our appointed troncmaster in line with the Employment (Allocation of Tips) Act 2023.
Apply now for the opportunity of progression within a professional, supportive environment and build a long-term career in hospitality.
Floor Supervisor employer: HR Dept (Recruitment Agency)
Contact Detail:
HR Dept (Recruitment Agency) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Candover for a drink or a bite to eat. This way, you can chat about your experience in a relaxed setting and show that you're genuinely interested in the place.
✨Tip Number 2
Practice your hospitality skills! Role-play with a friend or family member to simulate a busy service. This will help you feel more confident when discussing how you can lead the front-of-house team effectively.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique character shine through. We love warm, genuine people who can create a welcoming atmosphere for guests.
✨Tip Number 4
Ask questions during your interview! Show your enthusiasm for the role by asking about team dynamics, growth opportunities, and what makes The Candover special. It’ll demonstrate your commitment to being part of the team.
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Floor Supervisor role. Highlight your relevant experience and skills that align with our values of warmth, professionalism, and a relaxed guest experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what matters most!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Candover!
How to prepare for a job interview at HR Dept (Recruitment Agency)
✨Know the Venue Inside Out
Before your interview, take some time to research The Candover. Familiarise yourself with their menu, the atmosphere, and their approach to hospitality. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Floor Supervisor, you'll need to lead the team effectively. Prepare examples from your past experiences where you've successfully motivated and guided a team during busy service. Highlight how you maintained high standards while keeping the atmosphere relaxed and welcoming.
✨Communicate Clearly and Calmly
Effective communication is key in a fast-paced environment. During the interview, practice articulating your thoughts clearly and calmly. You might even want to role-play scenarios where you need to communicate with both the front-of-house team and the kitchen staff.
✨Emphasise Your Commitment to Growth
The Candover values personal development, so be sure to express your eagerness to learn and grow within the role. Share specific goals you have for your career in hospitality and how you plan to achieve them, showing that you're ready to invest in your future with them.
