Unknown Company is seeking a Customer Experience Manager to lead the Aftercare, Customer Care and Logistics teams, ensuring a seamless premium service from first contact through decades of maintenance.
You will manage remote field staff and in-house teams, educate customers on the furniture journey, and collaborate with design and production teams to uphold the brand’s luxury standards across all touchpoints.
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Luxury Aftercare & Experience Manager in Alton employer: HR Dept (Recruitment Agency)
Join a dynamic and rapidly growing manufacturing business in Saxmundham, Suffolk, where you will have the opportunity to take ownership of the supply chain operation and drive meaningful change. With a strong focus on employee development, a collaborative work culture, and a commitment to continuous improvement, this role offers a unique chance to shape the future of the organisation while enjoying competitive benefits, including a generous bonus structure. Embrace the challenge of transforming operations and leading high-performing teams in a supportive environment that values innovation and accountability.
Contact Details:
HR Dept (Recruitment Agency) Recruitment Team
