We are searching for a commercial, data-driven Reservations Manager to drive our rooms revenue and booking pace at our busy Manchester hotel. Working closely with the General Manager and sales team, you will manage day-to-day reservations, optimize Online Travel Agents (OTAs), analyze booking trends, and uncover key opportunities to maximize yield and occupancy. Key Responsibilities:
- Pace & Yield Analysis: Monitor booking pace, cross-reference historical data against market trends, and identify strategic revenue opportunities to boost ADR and RevPAR.
- OTA & Channel Management: Manage all Online Travel Agent (OTA) channels, ensuring optimal inventory visibility, price parity, and campaign execution.
- System Operations: Oversee daily reservations operations, group bookings, and guest queries with high accuracy and attention to detail.
- Reporting & Forecasting: Provide clear weekly/monthly pacing updates, demand forecasts, and actionable recommendations to hotel leadership. Proven experience as a Reservations Manager, Deputy Reservations Manager, or Senior Reservations Coordinator in a hotel environment.
- System Knowledge: Advantageous to have hands-on experience using Opera PMS (or similar hotel management platforms).
- Strong commercial acumen with a track record in tracking booking pace, analyzing OTA performance, and driving direct conversion.
- Excellent communication, organizational, and analytical skills.
- Competitive Salary: Up to £36,000 per annum.
- Prime Location: Based at a vibrant hotel in the heart of Manchester with excellent transport links.
- Growth & Impact: Take direct ownership of revenue strategy, distribution, and room yield.
- Hotel Discounts: Industry-leading room rates, food & beverage discounts across the group, and employee perks.
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Reservations Manager in Manchester employer: HR-CL Ltd
HR-CL Ltd is an excellent employer for Kitchen Assistants, offering a flexible working environment in the heart of London. With competitive pay rates and the ability to choose your own day shifts, employees benefit from a supportive culture that prioritises hygiene and food safety. The company also values employee growth, providing opportunities for skill enhancement in a well-structured kitchen setting.
