Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet clients, answer phones, and match them with the right tax professional.
- Company: Join H&R Block, a company that values people helping people.
- Benefits: Enjoy health benefits, flexible schedules, and discounts on everyday items.
- Why this job: Make a real impact by helping clients with their financial decisions.
- Qualifications: High school diploma, customer service experience, and strong organisational skills.
- Other info: Be part of a supportive team in a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Receptionist role at H&R Block.
Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
It would be even better if you also had:
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
What you'll bring to the team:
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Your Expertise:
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficient with the ability to use Microsoft Office
Why work for us:
At H&R Block, we believe and invest in our people by committing to their total well‑being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Receptionist in Chester employer: H&R Block
Contact Detail:
H&R Block Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Chester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at H&R Block. A personal recommendation can really give you an edge in landing that receptionist role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your friendly and inviting nature shine through. Remember, they’re looking for someone who can connect with clients, so be yourself and make a great impression.
✨Tip Number 3
Be prepared to demonstrate your skills! Brush up on your multitasking and organisational abilities. You might be asked to handle a mock scenario during the interview, so practice how you’d manage client interactions and office tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates about H&R Block, making it easier for you to stay in the loop.
We think you need these skills to ace Receptionist in Chester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and your passion for client service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've worked in a fast-paced environment or have customer service skills, shout about them! We love seeing how your background fits with our values.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping it straightforward and to the point. Use bullet points if needed, and ensure your key skills and experiences stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at H&R Block
✨Know the Company Culture
Before your interview, take some time to understand H&R Block's values and culture. They emphasise a connected environment where everyone feels they belong. Show that you resonate with their purpose of helping people and how you can contribute to that mission.
✨Demonstrate Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle inquiries in a friendly and professional manner, as this is crucial for the role.
✨Showcase Your Organisational Skills
H&R Block values strong organisational abilities. Be ready to discuss how you manage multiple tasks effectively, especially in a fast-paced environment. You might even want to share specific tools or methods you use to stay organised and efficient.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about their Block Next strategy or how they support employee growth and well-being, which aligns with their commitment to a high-performing culture.
