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- Tasks: Conduct tax interviews and prepare accurate tax returns for clients.
- Company: H&R Block empowers people through tax assistance and a supportive culture.
- Benefits: Enjoy flexible hours, health programs, and discounts on everyday items.
- Why this job: Join a dynamic team focused on innovation and community impact.
- Qualifications: High school diploma required; customer service experience preferred.
- Other info: Diversity is celebrated; make a meaningful difference in your community.
The predicted salary is between 28800 - 48000 £ per year.
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Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we\’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day…
Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours.
- Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS support
- Support office priorities through teamwork and collaboration
- Grow your tax expertise
It would be even better if you also had…
- Bachelor’s degree in accounting or related field
- Previous experience in a customer service or retail environment
- Experience working in a fast-paced, supportive environment
- Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks
What you\’ll bring to the team…
- Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1
- Experience working in a fast-paced environment
- Comfort working with virtual tools – video, phone and chat
- Ability to effectively communicate in person, via phone and in writing
- Must meet all other IRS and applicable state requirements
- High school diploma / equivalent or higher
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
- Click here to checkout all available benefits.
The Community You Will Join
At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
1 – Enrollmentinor completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
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Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Accounting/Auditing and Finance
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Industries
Retail
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Tax Associate employer: H&R Block
Contact Detail:
H&R Block Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tax Associate
✨Tip Number 1
Familiarise yourself with H&R Block's values and culture. Understanding their commitment to community and client service will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Brush up on your tax knowledge and customer service skills. Since the role involves conducting tax interviews and providing IRS support, being well-versed in these areas will demonstrate your readiness for the position.
✨Tip Number 3
Network with current or former H&R Block employees. They can provide valuable insights into the interview process and what the company looks for in a Tax Associate, giving you an edge over other candidates.
✨Tip Number 4
Prepare for virtual interviews by ensuring you're comfortable with video conferencing tools. Since the role involves using virtual tools for client interactions, demonstrating your proficiency can set you apart from other applicants.
We think you need these skills to ace Tax Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Tax Associate at H&R Block. Familiarise yourself with the job description and think about how your skills and experiences align with their needs.
Tailor Your CV: Customise your CV to highlight relevant experience in accounting or customer service. Emphasise any previous roles where you've worked in fast-paced environments or used virtual tools, as these are key aspects of the position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping people and your understanding of H&R Block's mission. Mention specific examples of how you've contributed to team success or client satisfaction in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application shows attention to detail.
How to prepare for a job interview at H&R Block
✨Understand the Company Culture
Before your interview, take some time to research H&R Block's values and culture. They emphasise a connected culture where everyone feels they belong. Be prepared to discuss how your personal values align with theirs.
✨Showcase Your Customer Service Skills
As a Tax Associate, you'll be interacting with clients regularly. Highlight any previous experience in customer service or retail environments during your interview. Share specific examples of how you've successfully handled client interactions.
✨Prepare for Tax Knowledge Questions
Since the role requires tax expertise, brush up on your tax knowledge before the interview. Be ready to discuss any relevant courses you've taken or assessments you've completed, such as the H&R Block Tax Knowledge Assessment.
✨Demonstrate Adaptability and Teamwork
H&R Block values teamwork and adaptability, especially in a fast-paced environment. Prepare examples that showcase your ability to work collaboratively and adapt to changing situations, particularly in a virtual setting.
