Are you passionate about delivering excellent customer service and building positive relationships? We’re looking for a Tenant Liaison Officer to be the key link between our residents, contractors and surveyors during planned improvement and maintenance works to council homes.
You’ll support residents throughout projects, providing clear information, managing queries and concerns, and helping to ensure works are delivered with minimal disruption and a positive customer experience.
We’re looking for someone who has:
- Experience in a customer service, engagement or resident-facing role
- Excellent communication, negotiation and relationship-building skills
- Strong organisational skills and the ability to manage a varied workload
- Confidence using IT systems and producing clear written communications
- A positive, proactive approach with a genuine commitment to helping customers
This is a rewarding opportunity to make a real difference to residents while working as part of a supportive and professional Housing Assets team.
Here at Warwick District Council, we pride ourselves on offering a great place to work. We are committed to developing our people, promoting flexible working and providing a wide range of employee benefits.
The intention is for the postholder to work predominately from home however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, office and hybrid working are also available.
#J-18808-Ljbffr
Tenant Liaison Officer in Royal Leamington Spa employer: HQN Ltd
Plus Dane is an exceptional employer dedicated to making a real impact in the communities of Merseyside and Cheshire. With a strong focus on employee wellbeing, generous benefits including 35 days of annual leave, and a commitment to personal development, Plus Dane fosters a supportive work culture where skilled professionals can thrive. Join us as a Plasterer and be part of a team that values quality, customer care, and community engagement.
