Leeds Federated is seeking a part-time Complaints Co-ordinator to join the Service Improvement team in Leeds. The role focuses on supporting the complaints process, ensuring records are accurate, cases are monitored, and customers receive timely responses.
You will log complaints, monitor deadlines, assist with Housing Ombudsman enquiries, support process improvements, and maintain data protection standards while coordinating with the Complaints Business Partner.
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Complaints & Service Improvement Coordinator in Leeds employer: HQN Ltd
Plus Dane is an exceptional employer dedicated to making a real impact in the communities of Merseyside and Cheshire. With a strong focus on employee wellbeing, generous benefits including 35 days of annual leave, and a commitment to personal development, Plus Dane fosters a supportive work culture where skilled professionals can thrive. Join us as a Plasterer and be part of a team that values quality, customer care, and community engagement.
