As a Building Surveyor, you’ll take the lead on complex surveys, including structural, mould and damp issues, alongside adaptations and customer alterations. You’ll also help determine the right Customer First outcomes.
Purpose of the job:
The Building Surveyor will take ownership of property surveys and cases, including damp and mould, disrepair, structural defects, adaptations and customer alterations, providing clear diagnosis, specifications and technical advice from inspection through to completion.
The role will work closely with residents, contractors and colleagues, ensuring repairs and remedial works are safe, compliant, well managed and deliver high-quality outcomes. Accurate records, effective risk management and timely communication will be central to the role.
Key Accountabilities:
- Undertake property surveys to diagnose building defects, including damp and mould and
structural issues, and prepare clear reports, specifications and schedules of remedial works. - Apply HHSRS when assessing homes, identifying hazards and required mitigation and ensuring
significant risks are recorded and escalated promptly. - Take ownership of disrepair surveys and technical evidence, supporting the Lead Building
Surveyor and legal advisers to ensure cases are managed accurately and within required
timescales. - Manage small remedial works and specialist contractors from instruction through to
completion, monitoring quality, programme, cost and customer experience. - Undertake surveys for voids, communal areas, adaptations and customer alterations and
ensure identified defects and actions are progressed to completion. - Carry out quality and compliance inspections, confirming works meet agreed standards,
specifications and relevant statutory requirements. - Ensure health and safety is considered throughout surveying and works activity, including
appropriate risk assessment and application of CDM, building regulations and other relevant
requirements. - Maintain clear and accurate case, survey and asset records, updating systems promptly and
providing reliable information to support performance, risk and investment decisions. - Communicate proactively with customers and colleagues throughout cases, explaining
technical issues clearly, managing expectations and keeping people informed of progress. - Work collaboratively with the wider Assets, Repairs, Compliance, Development, Housing and
Customer teams to resolve complex property issues and improve outcomes. - Manage complaints and customer feedback within your area, ensuring issues are addressed,
learning is captured and improvements are made to future delivery. - Take responsibility for continued professional development, keeping technical knowledge
current and sharing learning and good practice with colleagues.
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Building Surveyor in Kendal employer: HQN Ltd
Plus Dane is an exceptional employer dedicated to making a real impact in the communities of Merseyside and Cheshire. With a strong focus on employee wellbeing, generous benefits including 35 days of annual leave, and a commitment to personal development, Plus Dane fosters a supportive work culture where skilled professionals can thrive. Join us as a Plasterer and be part of a team that values quality, customer care, and community engagement.
