Permanent, working 37 hours per week, Monday to Friday.
Colchester Borough Homes has an opportunity for a Business Intelligence Officer to join the Service Improvement Team.
As Business Intelligence Officer, you will use data to build analytics and insight that help the organisation understand performance, support strategic and operational decision‑making, identify opportunities for improvement, and deliver better outcomes for customers. You will produce accurate and timely performance information, analyse complex data from multiple sources, and create clear, user‑friendly dashboards and visualisations. You will also champion data quality, help automate reporting processes and independently lead technical and insight projects from initial scoping through to delivery.
You must:
- have experience of working with analysing and presenting data.
- have advanced Microsoft Excel skills and experience of Power BI or another data visualisation tool.
- be proactive, use your own initiative and demonstrate professional curiosity to understand processes, data, and the insight they reveal.
- be able to organise and prioritise work to agreed standards, while delivering accurate and timely information
- have excellent customer care and communication skills, with the ability to tailor information for different audiences.
- be able to challenge constructively, solve problems and identify opportunities to improve and automate processes.
Business Intelligence Officer in Colchester employer: HQN Ltd
Plus Dane is an exceptional employer dedicated to making a real impact in the communities of Merseyside and Cheshire. With a strong focus on employee wellbeing, generous benefits including 35 days of annual leave, and a commitment to personal development, Plus Dane fosters a supportive work culture where skilled professionals can thrive. Join us as a Plasterer and be part of a team that values quality, customer care, and community engagement.