Director of Operations, National Joint Registry (NJR) in London
Director of Operations, National Joint Registry (NJR)

Director of Operations, National Joint Registry (NJR) in London

London Full-Time 80000 - 100000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the National Joint Registry to enhance patient safety and healthcare improvement.
  • Company: Join a prestigious organisation dedicated to healthcare excellence.
  • Benefits: Competitive salary, remote work flexibility, and impactful leadership role.
  • Why this job: Make a real difference in patient outcomes and healthcare quality.
  • Qualifications: Proven leadership experience in operations and strong stakeholder engagement skills.
  • Other info: Opportunity to influence national healthcare standards and drive significant change.

The predicted salary is between 80000 - 100000 Β£ per year.

Closing date for applications: 31 Jan 2026 17:00

Location: Remote with frequent London meetings

Salary: circa Β£80,000 to Β£100,000

Details: Permanent 1.0 WTE

This is a rare opportunity to lead one of the UK's most important national programmes for patient safety and healthcare improvement. The National Joint Registry (NJR) is internationally recognised, and holds around 4.5 million joint replacement records, making it the largest registry of its kind in the world and an exemplar of an implantable medical device registry. Its insights improve care, strengthen clinical decision-making, support rapid learning, and help patients and clinicians to choose the right treatment with confidence.

The Healthcare Quality Improvement Partnership (HQIP), which hosts the NJR, is recruiting a Director of Operations to lead the NJR's day to day delivery and performance. The successful candidate will sit at the centre of a high-profile national programme where credibility matters, clinical independence must be protected, and operational excellence directly affects patient outcomes.

The NJR is governed through an independently chaired NJR Board, with whom you will work closely to ensure strong governance, clear decision making, and assured delivery. The NJR operates within HQIP's charitable governance and corporate framework, giving you the platform to deliver impact at scale with robust assurance.

You will lead operational delivery, financial management and commercial performance, and you will oversee a high-performing directorate that delivers through strategic delivery partners. You will also be a senior ambassador for the Registry, building trusted relationships across the NHS, independent sector, professional bodies, regulators, and patient and public stakeholders. Above all, you will ensure that NJR outputs are credible, usable, and acted on.

How to apply

To apply, please download a copy of the job description and application form here, and return the completed application form with a declaration of interests form to hqip.hr@hqip.org.uk.

Due to the high volume of applications, feedback is only given to shortlisted applicants.

Further information

For further information about the post, please contact hqip.hr@hqip.org.uk.

Director of Operations, National Joint Registry (NJR) in London employer: HQIP

The National Joint Registry (NJR) offers a unique opportunity to work at the forefront of patient safety and healthcare improvement, with a focus on operational excellence that directly impacts patient outcomes. As part of the Healthcare Quality Improvement Partnership (HQIP), employees benefit from a supportive work culture that prioritises professional growth, collaboration, and innovation, all while working remotely with the flexibility of frequent meetings in London. Joining NJR means being part of a prestigious programme that values credibility and clinical independence, providing a platform for meaningful contributions to healthcare.
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Contact Detail:

HQIP Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Director of Operations, National Joint Registry (NJR) in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those connected to the NJR or healthcare improvement. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for interviews by researching the NJR's recent projects and challenges. Show us that you're not just interested in the role but also passionate about making a real impact in patient safety and healthcare.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the NJR's mission. We want to hear how you can lead operational delivery and enhance patient outcomes in a clear and compelling way.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Director of Operations, National Joint Registry (NJR) in London

Leadership
Operational Delivery
Financial Management
Commercial Performance
Governance
Strategic Planning
Stakeholder Engagement
Relationship Building
Performance Management
Healthcare Improvement
Data Management
Clinical Decision-Making
Communication Skills
Problem-Solving Skills

Some tips for your application 🫑

Read the Job Description Carefully: Before you start writing, make sure to thoroughly read the job description. We want to see how your experience aligns with the role of Director of Operations at NJR, so highlight relevant skills and experiences that match what they're looking for.

Tailor Your Application: Don’t just send a generic application! We recommend tailoring your CV and cover letter specifically for this role. Use keywords from the job description to show that you understand the position and are genuinely interested in it.

Be Clear and Concise: When writing your application, clarity is key. We appreciate straightforward language and well-structured responses. Avoid jargon unless it’s relevant, and keep your sentences short and to the point to make it easy for us to read.

Submit Through Our Website: Make sure to apply through our website as instructed. It helps us keep track of applications better. Don’t forget to double-check your application before hitting send – we want to see your best work!

How to prepare for a job interview at HQIP

✨Know Your NJR Inside Out

Before the interview, dive deep into the National Joint Registry's mission, values, and recent developments. Understanding its role in patient safety and healthcare improvement will show your genuine interest and help you articulate how your experience aligns with their goals.

✨Showcase Your Leadership Skills

As a Director of Operations, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams, managed projects, or improved operational efficiency. Be ready to discuss how you can inspire and guide a high-performing directorate.

✨Prepare for Governance Discussions

Since the NJR operates under a charitable governance framework, be prepared to discuss your understanding of governance structures and decision-making processes. Think about how you would ensure strong governance and clear communication with the NJR Board.

✨Build Relationships in Your Answers

The role requires building trusted relationships across various sectors. In your responses, highlight your experience in stakeholder engagement and collaboration. Share specific instances where you've successfully built partnerships that led to positive outcomes, especially in healthcare settings.

Director of Operations, National Joint Registry (NJR) in London
HQIP
Location: London
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  • Director of Operations, National Joint Registry (NJR) in London

    London
    Full-Time
    80000 - 100000 Β£ / year (est.)
  • H

    HQIP

    50-100
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