Senior Organisation Design Manager in London

A highly complex, internationally recognised consumer and hospitality business is seeking an exceptional Organisation Design professional to join a strategically important Organisation Effectiveness and Organisation Design function operating at enterprise level across a large-scale, multi-country environment. The organisation operates across multiple international markets, employs tens of thousands of colleagues globally and continues to invest heavily in organisational effectiveness, operating model maturity, digital enablement and long-term strategic scalability.

This is not a traditional Organisation Design role centred around reactive restructures, reporting lines or administrative governance processes. The business is actively evolving how Organisation Design operates internally, moving away from a function traditionally engaged during periods of restructuring and toward a far more strategic capability focused on enabling organisational performance, improving agility, strengthening governance and helping the business scale effectively across global markets.

The environment is fast-paced, intellectually demanding and highly collaborative, requiring somebody capable of operating with both strategic credibility and commercial pragmatism. The Organisation Design Manager will play a central role in shaping and evolving the organisation’s global operating model and organisational effectiveness capability.

The successful individual will act as a strategic internal consultant partnering with senior stakeholders to diagnose organisational challenges, evaluate organisational effectiveness and help shape future-state operating models capable of supporting long-term commercial growth and operational performance. A key part of the role will involve helping the organisation become increasingly insight-led and data-driven in how organisational decisions are made.

Considerable foundational work has already been undertaken globally and the successful individual will help evolve, embed and maintain those frameworks whilst balancing consistency with the operational realities of diverse regional markets. The organisation continues to invest heavily in digital capability and future workforce infrastructure, creating opportunity to contribute toward organisational design alignment across platforms such as SuccessFactors or Workday as well as broader future-state operating model thinking.

Transformation and enterprise change activity also form an important part of the remit. The successful individual will support organisation redesign, operating model evolution and strategic transformation initiatives globally, helping leaders navigate organisational change, governance, implementation and the embedding of new ways of working.

This opportunity requires an intellectually strong (minimum degree educated ideally Masters), commercially credible and highly collaborative Organisation Design professional capable of operating effectively within a complex international environment. Experience gained within large-scale matrixed organisations operating across consumer, hospitality, consulting, retail, travel, digital, technology-enabled or similarly operationally complex sectors would be particularly valuable.

Critically, this role requires somebody equally comfortable operating strategically and operationally capable of moving between enterprise-level organisational thinking and hands-on implementation activity where required. Very few Organisation Design opportunities offer this level of enterprise-wide exposure, international stakeholder engagement and strategic operating model involvement within such a globally recognised environment.

This is an opportunity to help shape how a major international organisation enables performance, digital enablement, and long-term strategic scalability. For ambitious Organisation Design professionals, this represents a highly visible and genuinely career-defining opportunity with substantial long-term progression potential.