At a Glance
- Tasks: Drive hotel revenue strategy and optimise pricing for maximum profitability.
- Company: Respected independent luxury hotel in beautiful Cornwall.
- Benefits: Competitive salary, fantastic perks, and a supportive team culture.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Shape the future of luxury hospitality while making a real impact.
- Qualifications: 3+ years in hotel revenue management with strong analytical skills.
The predicted salary is between 54000 - 66000 £ per year.
- Revenue Manager - Hotel
- Truro, Cornwall
- £40,000
- Role Purpose
To own and execute the hotel's revenue strategy across rooms and ancillary streams, driving Rev PAR, total revenue and profitability through data-led pricing, inventory, segmentation and distribution decisions.
The Revenue Manager will act as the commercial hub between operations, sales, marketing, reservations and finance, ensuring a disciplined revenue culture and accurate forecasting that supports board-level planning.
Key Responsibilities
- Revenue Strategy & Pricing
- Develop and implement a dynamic, seasonally aware revenue plan for rooms, suites, packages and length-of-stay controls aligned to the hotel's luxury positioning and Cornwall demand patterns.
- Set and maintain rate structures, restrictions and supplements across all channels (direct, OTA, GDS, wholesale, groups) with strict rate-parity governance.
- Lead weekly revenue strategy meetings, presenting pick-up, pace, competitive set and market intelligence to agree tactical pricing and inventory actions.
- Forecasting, Budgeting & Reporting
- Produce accurate rolling forecasts (daily, weekly, monthly, 3‑month and full-year) for rooms and contribute to F&B, spa and events outlooks for budgeting and cash-flow planning.
- Monitor KPIs (Rev PAR, ADR, occupancy, market share, channel mix, direct vs OTA) and report risks/opportunities to senior leadership with clear recommended actions.
- Support annual budget creation and long-range planning with scenario modelling for demand generators (school holidays, events, weather-sensitive leisure, corporate/MICE).
- Systems, Data & Distribution
- Own day-to-day management of the PMS/RMS and channel manager, ensuring data integrity, pricing rules and automation are correctly configured.
- Optimise OTA extranets and direct booking engine content, offers and merchandising to improve conversion and reduce commission dependency.
- Use market intelligence tools to benchmark performance and anticipate competitor moves.
- Commercial Collaboration
- Partner with Sales & Marketing to design promotions, packages and campaigns that protect rate integrity while stimulating demand in low periods.
- Work with Reservations and Front Office to embed upselling, negotiation and yield-aware booking practices.
- Align with F&B, spa and events teams on cross-sell opportunities, minimum spends and displacement analysis for group business.
- Revenue Culture & Training
- Build hotel-wide understanding of revenue principles through training, dashboards and clear SOPs so every team member understands their impact on yield.
- Mentor reservations/revenue coordinators and support succession planning within the commercial team.
Person Specification
Experience
- 3+ years in hotel revenue management, with exposure to luxury or independent boutique properties and strong seasonality markets.
- Proven track record of improving Rev PAR/total revenue through pricing, channel optimisation and forecasting accuracy.
- Hands-on experience with PMS/RMS, channel managers and OTA extranets; advanced Excel and comfortable with BI/reporting tools.
Skills & Competencies
- Highly analytical with strong numerical reasoning and business acumen.
- Strategic thinker who can translate data into clear, actionable commercial plans.
- Excellent communicator and team builder, able to influence senior stakeholders and train operational teams.
- Composed under pressure, adaptable to fast-changing demand with positive energy (e. g., weather, events, cancellations).
What We Offer
- A pivotal role in a respected, independent luxury hotel with board-level visibility.
- Opportunity to shape strategy across rooms and ancillaries in a high-ADR, experience-led property.
- A commitment to giving you five-star colleague experience that reflects the service we provide to our guests.
In return, we do everything we can to make this a place where you will thrive.
- Fantastic benefits & perks, genuine respect for your role, great team meals with additional fresh fruit available all day and many social events throughout the year
Hotel Revenue Manager in Truro employer: HPL Recruitment
HPL Recruitment is an exceptional employer that values autonomy and relationship-building, offering a dynamic work environment for Field-Based Purchasing Executives across the UK. With competitive salaries, uncapped commission potential, and comprehensive training, employees are empowered to grow their careers while enjoying the flexibility of working from various locations. The supportive culture fosters personal development and ensures that every team member can thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Revenue Manager in Truro
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like HPL Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to HPL Recruitment
Don't be shy about reaching out to HPL Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Revenue Manager in Truro
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about HPL Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at HPL Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
