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For Companies At a Glance
- Tasks: Manage calls, assist guests, and drive holiday bookings in a vibrant team.
- Company: Join a friendly office at a stunning holiday park in the New Forest.
- Benefits: Negotiable salary plus commission, full training, and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities for growth and development.
- Why this job: Perfect for those who love helping customers and thrive in a fast-paced setting.
- Qualifications: Experience in telesales and excellent communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an enthusiastic Reservations Advisor to join a busy and friendly office-based Reservations Team at a beautiful park in the New Forest. If you enjoy helping customers, thrive on delivering excellent service over the phone, and are confident in a fast-paced environment, this could be the ideal role for you.
About the Role
- Manage inbound and outbound calls, assist guests, and drive revenue through holiday bookings
- Provide outstanding customer service and support
- Carry out general administration tasks
- Work as part of a supportive, collaborative office team
Must be able to
- Work 37.5 hours per week, on a 2-week rolling rota which will include working weekends
Looking For
- Excellent communication and telephone skills
- Target and sales driven individual
- Friendly, confident, and customer-focused approach
- Strong attention to detail
- Ability to multitask and stay organised during busy periods
What We Offer
- A welcoming work environment at a beautiful holiday park
- Full training and support
Reservations advisor Outbound & Inbound in Hampshire employer: HPL Recruitment
Contact Detail:
HPL Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations advisor Outbound & Inbound in Hampshire
✨Tip Number 1
Get to know the company! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your enthusiasm and how you fit right into their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about managing calls, try role-playing with a friend or family member. Get comfortable with handling different customer scenarios so you can shine during your interview.
✨Tip Number 3
Be ready to share your success stories! Think of times when you’ve nailed a sale or provided top-notch service. These examples will help you stand out and show that you’re the perfect fit for the Reservations Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Reservations advisor Outbound & Inbound in Hampshire
Some tips for your application 🫡
Show Off Your Telesales Skills: Make sure to highlight your experience in telesales, both inbound and outbound. We want to see how you've successfully managed calls and driven sales in your previous roles.
Customer Service is Key: Since this role is all about helping customers, share specific examples of how you've delivered excellent service over the phone. We love hearing about your friendly and confident approach!
Be Organised and Detail-Oriented: In a fast-paced environment, staying organised is crucial. Mention any tools or methods you use to keep track of tasks and ensure nothing slips through the cracks. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at HPL Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Reservations Advisor inside out. Familiarise yourself with the company’s offerings and the holiday park industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role is all about handling calls, practice your telephone etiquette. During the interview, speak clearly and maintain a friendly tone. You might even want to prepare a few examples of how you've successfully handled customer queries or sales in the past.
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience in telesales, both inbound and outbound. Think of specific instances where you’ve met or exceeded targets. This will highlight your sales-driven mindset and show that you can contribute to driving revenue for the company.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations, like a difficult customer or a busy period. Practising these scenarios beforehand will help you articulate your thought process and demonstrate your problem-solving skills effectively.