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For Companies At a Glance
- Tasks: Manage calls, assist guests, and drive holiday bookings in a vibrant team.
- Company: Join a friendly office at a stunning park in the New Forest.
- Benefits: Full training, supportive team, and monthly commission to boost earnings.
- Other info: Enjoy a beautiful work setting with opportunities for growth.
- Why this job: Perfect for those who love helping customers and thrive in a fast-paced environment.
- Qualifications: Excellent communication skills and a target-driven mindset.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for an enthusiastic Reservations Advisor to join a busy and friendly office based Reservations Team at a beautiful park in the New Forest. If you enjoy helping customers, thrive on delivering excellent service over the phone, and are confident in a fast-paced environment, this could be the ideal role for you.
About the Role
- Manage inbound and outbound calls, assist guests, and drive revenue through holiday bookings
- Provide outstanding customer service and support
- Carry out general administration tasks
- Work as part of a supportive, collaborative office team
- Work 37.5 hours per week, on a 2 week rolling rota which will include working weekends and bank holidays.
What We’re Looking For
- Excellent communication and telephone skills
- Target and sales driven individual
- Friendly, confident, and customer-focused approach
- Strong attention to detail
- Ability to multitask and stay organised during busy periods
What We Offer
- A welcoming work environment at a beautiful holiday park
- Full training and support
- Opportunity to be part of a well-established team dedicated to great guest experiences
- Monthly Commission paid (on hitting targets) to boost your earning potential
Reservations Agent in Hampshire employer: HPL RECRUITMENT GROUP LIMITED
Contact Detail:
HPL RECRUITMENT GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the holiday park and its values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly office.
✨Tip Number 2
Practice your phone skills! Since this role is all about managing calls, try role-playing with a friend or family member. Focus on delivering excellent service and handling different customer scenarios to boost your confidence.
✨Tip Number 3
Show off your multitasking abilities! During the interview, share examples of how you've successfully juggled multiple tasks in a busy environment. This will demonstrate that you can thrive under pressure, just like the Reservations Team needs.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits for a Reservations Advisor.
We think you need these skills to ace Reservations Agent in Hampshire
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you’re excited about the role and ready to help guests have a fantastic experience!
Highlight Relevant Skills: Make sure to emphasise your communication and telephone skills. We’re looking for someone who can handle calls with confidence, so share any relevant experiences that showcase your abilities.
Be Organised: Since the role involves multitasking, it’s important to demonstrate your organisational skills. Mention any past experiences where you successfully managed multiple tasks at once, especially in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HPL RECRUITMENT GROUP LIMITED
✨Know the Role Inside Out
Before your interview, make sure you understand what a Reservations Advisor does. Familiarise yourself with the responsibilities listed in the job description, especially managing calls and providing excellent customer service. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past. This will showcase your ability to thrive in a fast-paced environment and your friendly approach.
✨Demonstrate Your Sales Savvy
As a target-driven individual, be ready to discuss your experience with sales or achieving targets. Think of specific instances where you’ve successfully driven revenue or met sales goals. This will highlight your capability to contribute positively to the team’s performance.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.