Technology Consultant Data Center Networking

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

The main purpose of this job is to work with major HPE Networking customers to ensure the smooth design, planning, migration and integration of HPE Networking Products into new and/or existing networks. The Principal Technology Consultant provides guidance and is (technically) leading in order to provide high quality network design, service design, planning, engineering and implementation consulting services to the customer, to maintain high levels of customer satisfaction and thereby increase potential business opportunities.

Typical Activities

• Leading workshops to identify and understand customer requirements
• Providing guidance on Network Architectures
• Developing and documenting High- and Low-Level Network Designs
• Design Validation and Verification testing
• Interoperability testing
• Network Implementation planning
• Troubleshooting/fault finding
• Knowledge Transfer to in- and external customers

Responsibilities

• Work in a consultative manner with customers, sales, customer services and systems engineering to scope and deliver Professional Service projects.
• Run requirements and scoping workshops with the customer, delivery partners and sales.
• Technical lead for major network deployments and migrations.
• Produce design, validation, and migrations plan.
• Lead implementation and/or execution of those plans.
• Evaluate customer networks for performance, scalability, and security and provide recommendations to customers about improvements to network configurations and topologies to prevent problems before they occur.
• Develop and maintain an in-depth technical knowledge of the HPE networking product data center product line, i.e. Aruba CX, AFC, Apstra etc.
• Work with the internal HPE networking technical teams for placement of products and feature improvements for reliability, availability, and serviceability.
• Work closely with colleagues and customer’s personnel to help test, design, and plan for deployments of new products and features.
• Support networks in early stages of deployment.
• Formulate network management strategies.
• Ensure that professional services aspects of engagement follow engagement and delivery processes, working closely with the appropriate Project or Program Manager.
• Act as a Professional Services project leader on larger projects, coordinating the work of a larger delivery team; act as a project manager when appropriate, owning overall responsibility for network implementation.
• Provide appropriate training (Knowledge Transfer workshops) to HPE Networking business partners and customers.
• Develop and maintain strong relationships with the customer's technical management and teams.
• Participation in requirements gathering workshops, discussions and meetings with Customer’s Design, Test and/or Engineering Teams.
• Reviewing customer provided (technical) information.
• Participation in workshops, (reviews) and discussions around design, testing, validating and implementing HPE networking solutions.
• Participation in (and lead if required) technology workshops.
• Providing input related to ‘best practices’ in design, implementation and/or migration planning, and validation & verification testing.
• Taking ownership of, or assisting with creating Assessment, High Level Design, Low Level Design, Test Plans, Implementation and Migration plans.
• Providing customers with input related to recommended configurations and parameter values for HPE networking equipment.
• Assisting with migration planning and support to minimize impact and downtime.
• Ongoing, informal, knowledge transfer on HPE Networks Solutions & Technologies.
• Advising, and demonstrating, if necessary, of new software and hardware features.
• Support of customer driven testing, providing technical feedback not only on the product but also the validity of the test.
• Tracking and reporting of issues found during testing, Implementation and migration.
• Demonstrates ability to develop solutions that can be used at multiple customer sites to enhance the availability, performance, maintainability and agility of their enterprise.
• Develops reusable solutions and workarounds that are innovative and demonstrate a deep technical knowledge of the affected products, processes, and the customer environment.
• Breadth of knowledge covers additional business units, third parties, competitors, and business drivers.
• Recognized as an advanced subject matter expert of IT products, applied technologies and processes, combining vendor interoperability knowledge pertaining to complex IT infrastructures.
• May define interoperability issues between vendors' products and is a recognized expert in one or more technologies across the region.
• Holds a vendor or industry certification in more than one discipline area.
• Regularly represents business at industry recognized technical events.
• Has performed troubleshooting across a number of significant multi-vendor products.
• Has demonstrated innovation and ability to communicate new offerings across multiple business units.
• Has led a cross functional team in the delivery of multiple solutions across multiple technologies.
• Ability to operate and present at all levels, and in public forums, to facilitate business discussions, and controls and leads those discussions.
• Demonstrates ability to represent the whole organization within a customer sales presentation, conveying the benefits of working with the business.
• Ability to lead production of proposals, working across departments, for complex customer solutions.
• Able to lead, coach and mentor others in consulting skills.
• Demonstrates ability to develop and win new opportunities through application of consulting skills.
• Maintains and develops client engagements which are strategic.
• Ability to relate risks and challenges with other client efforts.
• Ability to develop detailed project plans and work breakdown structures.
• Ability to develop Architecture Specification deliverables that map customer business requirements to technologies.

Education and Experience Required

• 12+ years of professional experience and a Master / Bachelors of Engineering or equivalent degree in computer science or related area of study; without a Master’s degree, three additional years of relevant professional experience (15+ years in total).
• Expert level vendor certifications such as HPE Aruba Networking Expert, Juniper Network Certified Internet Expert JNCIE – DC, JNCIE- Enterprise, CCIE ETC.

Additional Skills

• Accountability
• Active Learning
• Active Listening
• Bias
• Business Growth
• Client Expectations Management
• Coaching
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Customer Centric Solutions
• Customer Relationship Management (CRM)
• Design Thinking
• Empathy
• Follow-Through
• Growth Mindset
• Information Technology (IT) Infrastructure
• Infrastructure as a Service (IaaS)
• Intellectual Curiosity
• Long Term Planning
• Managing Ambiguity
• Process Improvements
• Product Services
• Relationship Building

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Equal Employment Opportunity

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment F&Q Notice

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammers impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.