EDF is seeking an experienced Business Analyst to join the Channels team on a 12-month fixed-term contract, providing maternity cover. The role supports multiple customer channels and works in a fast-paced Agile environment, with remote work and occasional travel to Exeter.
You'll partner with stakeholders, engineers and suppliers to define requirements, create user stories and ensure changes deliver strong outcomes for customers across telephony, IVR, digital, and chat channels.
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Remote Business Analyst: Customer Journeys & Agile Delivery in City of London employer: HPC Jobs Service
At EDF UK, we pride ourselves on being an exceptional employer, particularly for those joining our team at Sizewell B Power Station as Nuclear Safety Engineers. With a competitive salary range and a comprehensive benefits package that includes enhanced parental leave, health insurance, and a commitment to flexibility, we foster a collaborative and inclusive work culture where every employee feels valued and supported. Our focus on diversity, equity, and personal career growth ensures that you can thrive in your role while contributing to the vital mission of securing the future of nuclear energy in the UK.
