Service Coordinator in Burgess Hill

Service Coordinator in Burgess Hill

Burgess Hill Full-Time 30000 - 42000 £ / year (est.) No home office possible
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HPC Compressed Air Systems

At a Glance

  • Tasks: Coordinate service operations and ensure timely repairs for our engineering team.
  • Company: Join a leading engineering firm with a focus on innovation and teamwork.
  • Benefits: Enjoy competitive salary, 25 days holiday, sick pay, pension, and private medical insurance.
  • Why this job: Be part of a dynamic team making a real difference in service coordination.
  • Qualifications: Experience in a similar role and strong organisational skills required.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 30000 - 42000 £ per year.

A position has arisen for a Service Coordinator, based out of our offices in Burgess Hill.

Responsibilities include:

  • Review engineer job sheets and arrange for return visits where necessary.
  • Ensure that any work on equipment returned to HPC for repair is completed in line with time scales agreed with the customer and also returned as agreed.
  • Liaise with purchasing department to ensure specific spares are available and, where necessary, raise relevant requisitions with purchasing and delivery notes for parts delivery.
  • Assist colleagues in covering customer telephone calls as required.
  • Assist with service and sales quotations requiring installation or service work.
  • Assist in ensuring all Equipment Safety inspections and internal calibration is completed.
  • Identification of correct spare parts.
  • Drive effective control of costs as applicable to job role.
  • Bring to the attention of the Service Manager any overdue Preventative Maintenance Service visits or outstanding work, in order that they may be dealt with promptly.

Key skills for this role:

  • Demonstrable adaptation to changes in working practices and environment.
  • Great organisational skills and used to working in an industrial engineering environment.
  • Working knowledge of relevant company IT systems including office, SAP, Sage and Service Manager.
  • Ideally, have experience and technical knowledge of compressed air equipment.

Qualifications and experience:

  • Experience in a similar role.

HPC are offering a competitive salary, 25 days holiday plus bank holidays, company sick pay, pension scheme and private medical insurance after a qualifying period.

If you are interested in this position and you have the necessary skills and qualifications required for this role, please email a covering letter along with your CV to: catherine.delahunty@hpcplc.co.uk.

Service Coordinator in Burgess Hill employer: HPC Compressed Air Systems

HPC is an excellent employer for a Service Coordinator, offering a supportive work culture in Burgess Hill that prioritises employee well-being and professional growth. With competitive salaries, generous holiday allowances, and comprehensive benefits including private medical insurance, employees are encouraged to thrive in their roles while contributing to a dynamic team focused on delivering exceptional service.
HPC Compressed Air Systems

Contact Detail:

HPC Compressed Air Systems Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator in Burgess Hill

✨Tip Number 1

Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its services. Understand their products, especially if they deal with compressed air equipment. This will help you show off your knowledge and enthusiasm during the interview.

✨Tip Number 3

Practice common interview questions related to service coordination and customer service. Think about how your organisational skills and experience can benefit the team at HPC. Confidence is key!

✨Tip Number 4

Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, it shows you're serious about joining the HPC team and ready to dive into the role.

We think you need these skills to ace Service Coordinator in Burgess Hill

Organisational Skills
Adaptability
Customer Service Skills
Technical Knowledge of Compressed Air Equipment
IT Systems Proficiency (Office, SAP, Sage, Service Manager)
Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Collaboration Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights the skills and experience that match the Service Coordinator role. Use keywords from the job description to show we’re on the same page!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re the perfect fit for the role and how your background aligns with our needs. Keep it friendly and professional.

Showcase Your Organisational Skills: Since this role requires great organisational skills, give examples in your application of how you've successfully managed tasks or projects in the past. We love a good story!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!

How to prepare for a job interview at HPC Compressed Air Systems

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Service Coordinator. Familiarise yourself with the job description and think about how your experience aligns with tasks like reviewing engineer job sheets and liaising with the purchasing department.

✨Showcase Your Organisational Skills

Since great organisational skills are key for this role, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised work and ensured deadlines were met.

✨Brush Up on Relevant IT Systems

The job mentions familiarity with IT systems like SAP and Sage. If you have experience with these or similar systems, be prepared to talk about it. If not, do a bit of research to understand their functions and how they relate to the role.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the Service Coordinator faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Service Coordinator in Burgess Hill
HPC Compressed Air Systems
Location: Burgess Hill
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