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- Tasks: Lead a customer-facing team and manage client relationships for growth.
- Company: Dynamic logistics business located near London Heathrow.
- Benefits: Competitive salary, Monday to Friday schedule, and opportunities for professional development.
- Why this job: Make a real impact by enhancing client satisfaction and driving commercial success.
- Qualifications: Experience in client services and strong leadership skills.
- Other info: Join a supportive team focused on growth and excellence.
The predicted salary is between 38000 - 40000 £ per year.
A logistics business in the London Heathrow area is seeking an experienced Client Services Manager to lead a customer-facing team. This hands-on role focuses on managing client relationships, ensuring client satisfaction, and driving commercial growth.
Responsibilities include:
- Coaching the Customer Liaison team
- Handling client queries professionally
- Creating strategies to improve service levels
The position offers a salary between £38,000 to £40,000, with a Monday to Friday schedule.
Client Services Manager: Lead Relationships & Growth in London employer: HP4 Recruitment
Contact Detail:
HP4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager: Lead Relationships & Growth in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for a Client Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their client base and think about how you can enhance client relationships and drive growth. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for Client Services Managers. This will help you articulate your experience in managing teams and handling client queries with confidence.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Client Services Manager: Lead Relationships & Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Services Manager role. Highlight your experience in managing client relationships and any coaching or leadership roles you've had.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this hands-on role. Share specific examples of how you've driven commercial growth and improved service levels in previous positions.
Showcase Your Communication Skills: Since this role involves handling client queries, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and make sure to proofread for any errors.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at HP4 Recruitment
✨Know Your Clients
Before the interview, research the company's key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can enhance client relationships and drive growth.
✨Showcase Your Coaching Skills
Be prepared to discuss your experience in coaching and developing teams. Share specific examples of how you've improved team performance and client satisfaction through effective leadership.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client situations or challenges. Think of examples from your past roles where you successfully resolved issues or implemented strategies that led to commercial growth.
✨Highlight Your Communication Skills
As a Client Services Manager, strong communication is key. Practice articulating your thoughts clearly and confidently, and be ready to demonstrate how you manage client queries professionally and effectively.
