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- Tasks: Lead client relationships and develop a customer-focused team in logistics.
- Company: A top logistics company based near London Heathrow.
- Benefits: Competitive salary of £38,000 to £40,000 and opportunities for growth.
- Why this job: Make a real difference in client satisfaction and team development.
- Qualifications: 3+ years in logistics and customer service management with strong leadership skills.
- Other info: Fast-paced environment with the chance to thrive under pressure.
The predicted salary is between 38000 - 40000 £ per year.
A leading logistics company in the London Heathrow area is seeking an experienced Client Services Manager to lead their customer liaison function. You will manage client relationships, ensure high levels of client satisfaction, and develop a customer-facing team.
The ideal candidate should have at least 3 years of experience in logistics and customer service management, strong leadership skills, and the ability to work under pressure.
This role offers a salary between £38,000 and £40,000 depending on experience.
Client Services Lead - Logistics & Growth employer: HP4 Recruitment Ltd
Contact Detail:
HP4 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Lead - Logistics & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for a Client Services Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their client service approach and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully managed teams and improved client satisfaction in your previous roles. This is your chance to shine and demonstrate that you’re the right fit for leading their customer-facing team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Client Services Lead - Logistics & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and customer service management. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Services Lead position. Share specific examples of how you've managed client relationships and led teams in the past.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. We love to see numbers and results, so if you improved client satisfaction scores or streamlined processes, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at HP4 Recruitment Ltd
✨Know Your Logistics Inside Out
Make sure you brush up on the latest trends and challenges in the logistics industry. Being able to discuss specific examples of how you've navigated these issues in your previous roles will show that you're not just experienced, but also proactive and knowledgeable.
✨Showcase Your Leadership Skills
Prepare to share concrete examples of how you've successfully led teams in the past. Think about times when you motivated your team under pressure or resolved conflicts. This will demonstrate your capability to manage a customer-facing team effectively.
✨Client Satisfaction is Key
Be ready to discuss strategies you've implemented to enhance client satisfaction. Whether it's through feedback loops or personalised service, showing that you prioritise client relationships will resonate well with the interviewers.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult clients or managing high-pressure situations. Practising your responses will help you articulate your thoughts clearly and confidently during the interview.
