At a Glance
- Tasks: Build strong client relationships and deliver tailored solutions to drive business growth.
- Company: Join HP, a leading tech company committed to inclusivity and innovation.
- Benefits: Enjoy competitive pay, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to work with cutting-edge technology and AI.
- Why this job: Make a real impact by transforming IT experiences for businesses worldwide.
- Qualifications: Experience in account management and strong relationship-building skills are essential.
The predicted salary is between 56700 - 69300 £ per year.
This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
As an Account Executive, you will be the primary account owner of a select group of business accounts. Your main goal is to build strong relationships with clients, understand their needs, and deliver solutions that help them achieve their business objectives. You will lead the development and execution of account strategies, working closely with internal teams, and the full pod team to ensure clients receive the best possible service and support with emphasis on outcome-based sales. You will elevate and lead relationships at C-level and other key Business and IT executives across the full portfolio. You will build and sustain strong, consultative long-term relationships by becoming a key IT / Employee experience transformation partner. You will host customer welcome meetings for smooth handoffs to delivery teams and ongoing contribution to successful adoption of services and solutions.
Key Responsibilities
- Own and execute comprehensive account strategies to achieve business growth and client satisfaction.
- Expand Share-of-Wallet (SoW): grow revenue within existing Retain and Development Accounts by identifying new opportunities across the full portfolio of products and services.
- Manage Account-Level Profitability: ensure each account delivers sustainable profitability through strategic planning, pricing discipline, and value-added solutions.
- Drive Growth with a Portfolio-Wide Focus: promote the entire range of offerings-hardware, software, services-to maximize customer value and strengthen long-term partnership.
- Enhance Overall Customer Experience: act as a trusted advisor, delivering proactive support and tailored solutions that improve satisfaction and loyalty.
- Build and maintain strong relationships with senior client stakeholders, including executives in business and IT.
- Identify & Connect customer strategy, key initiatives & HP offering to build outcome-based sales and substantiating business cases aligned to customer key initiatives.
- Lead regular planning and review meetings with clients and internal teams to ensure alignment and successful execution of strategies.
- Manage sales pipelines and work to retain clients through excellent service and ongoing engagement.
- Collaborate with various internal departments to align company resources to client needs.
Education & Experience Recommended
- Bachelor's degree is preferred but not required.
- Proven experience in strategic account management and sales.
- Demonstrated success in building and maintaining relationships with senior-level clients.
- Strong organizational and program management skills.
- Experience in direct selling, pipeline management, and end-to-end profit & loss (P&L) management.
- 10+ years industry sales experience.
- Experience leading account teams on local and global scales.
Knowledge & Skills
- Strategic account leadership and the ability to act as the main point of contact for clients.
- Strong collaboration skills and experience leading cross-functional teams.
- Expertise in outcome-based selling and developing compelling value propositions.
- Proficiency in digital and remote selling.
- Ability to manage complex situations and deliver results across a diverse product portfolio.
- Knowledge in P&L (profit-and-loss) and risk management.
- Strong business acumen & executive presence.
- Strong understanding of modern IT services and solutions.
- Ability to develop strong relationships with influencers and decision makers.
- To navigate complex organizations to find expansion opportunities.
- To lead meetings with a high variety of senior-level stakeholders.
- To leverage customer, industry, product and service knowledge to develop long-term growth strategies.
- Culture of proactive business development, collaboration, accountability and follow-through with strong negotiation and deal closing skills.
- Experience leading account teams on local and global scales.
New Technology and AI:
- Curiosity and confidence in adopting new technologies, especially AI, to improve sales performance, customer engagement, and productivity.
- Ability to quickly learn and apply digital solutions in daily work, using AI insights to make smarter decisions and deliver personalized client experiences.
About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today- we are eager to learn more about you!
Commercial Account Manager (AE Small Enterprise) in Reading employer: HP
HP is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where every team member's voice is valued. Located in the UK, our Customer Relations team fosters a collaborative environment, ensuring that employees are equipped with the tools and support needed to excel in their roles while making a meaningful impact on customer satisfaction. With a commitment to diversity and inclusion, HP provides equal opportunities for all, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Manager (AE Small Enterprise) in Reading
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Commercial Account Manager (AE Small Enterprise) at HP, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including HP. Tailor your message to explain why you’re drawn to them and how you can contribute as a Commercial Account Manager (AE Small Enterprise). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Commercial Account Manager (AE Small Enterprise) in Reading
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for HP:When writing your cover letter, make sure to tailor your message specifically for HP. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at HP
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show HP that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show HP that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with HP’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
