This role will require one day a fortnight in the office in the West Midlands
We're recruiting an eCommerce Manager for an ambitious and growing SME as they look to continue their investment in their D2C channel.
This is a broad, hands-on digital role with real ownership of the website and its commercial performance and responsibility for a multi-million pound channel. You'll take responsibility for driving online revenue, continually looking at how the website is trading and identifying opportunities to improve conversion, customer acquisition and overall digital performance.
Alongside eCommerce and trading on a day to day , you'll have oversight of the wider digital acquisition mix - managing CRM activity and working closely with specialist agencies across CRM, PPC, SEO and other performance channels.
As part of an SME, you'll have plenty of autonomy and will be expected to get stuck in - analysing performance, making changes, testing ideas and getting involved across different areas of digital and eCommerce when needed. This is a fantastic opportunity to join a business that has great foundations, a lovely brand and now want to really drive their eCommerce on to the next level. This is a hands on role and will suit someone comfortable working in close knit environment, and very much doing the do with the support one indirect report.
What we're looking for:
- eCommerce and online trading experience within a consumer-facing business
- A commercial mindset with a track record of driving online growth
- Good knowledge of CRM and digital acquisition channels including PPC and SEO would be advantageous
- Strong analytical skills and confidence using data to make decisions
- A proactive, hands-on approach and the ability to thrive with autonomy in an SME environment
This is a great opportunity for someone who enjoys the breadth of working in a smaller business - where you can make decisions quickly, see the impact of your work and take genuine ownership of eCommerce and digital performance.
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StudySmarter Expert Advice🤫
We think this is how you could land Senior eCommerce Manager in Birmingham
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like HP Recruitment are looking for when hiring for a Senior eCommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to HP Recruitment for the Senior eCommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at HP Recruitment as a Senior eCommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out HP Recruitment’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior eCommerce Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at HP Recruitment, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with HP Recruitment's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at HP Recruitment. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at HP Recruitment
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that HP Recruitment uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at HP Recruitment. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
