- HPE Cloud Operations Suite is a comprehensive, AI-driven platform that empowers organizations to seamlessly manage, monitor, and optimize their hybrid and multi-cloud environments with unprecedented visibility and control
- Built on a foundation of industry-leading solutions, including OpsRamp for intelligent monitoring and incident management, Morpheus Enterprise for hybrid cloud orchestration and automation, Morpheus VM Essentials for virtualized infrastructure, and Zerto for data protection and disaster recovery
- The suite delivers unified operations management across on-premises, private cloud, and public cloud resources
- By combining advanced machine learning capabilities with these proven technologies, HPE Cloud Operations Suite enables IT teams to proactively identify and resolve issues, optimize performance and costs, ensure business continuity, and accelerate digital transformation initiatives while reducing operational complexity and risk across their entire technology stack
- Joining our Cloud Ops HPE Software team and working as part of our CSP/MSP presales team is a chance to make history and be a driving force in the industry
- We are seeking a CSP Presales Architect to drive technical enablement and solution design with our strategic partner ecosystem
- You will work directly with partners to architect and implement complex solutions, guide them through deployments, and ensure successful customer outcomes across hybrid and multi-cloud environments
- The ideal candidate will serve as the technical bridge between HPE and our partners, driving mutual business success through innovative solution delivery and technical excellee
- Pre-Sales Solutions Architect partners with the local sales and pre-sales technical teams to help deliver in-depth technical presentations, work through complex Proofs of Concept, and kickoff initial software implementations
- Solutions Architect is also the lynchpin between the field (customers) and development. He/she plays a vital role in taking customer and prospect feedback and communicating it back to the Product and Development teams to help drive the product roadmap
- Partner with the local sales and pre-sales technical teams to drive the technical sales process
Benefits
- Subsidized health insurance, retirement programs and paid time off, including an industry-leading maternity and paternity leave package
- The chance to earn an annual bonus based on performance
- Recognition for your contributions, and potential participation in long-term incentives like annual equity awards
- A hybrid, flexible work model that ensures connectivity, a commitment to our culture and continued impact for team members
- Opportunities for personal and professional development to help you reach your career goals
This role requires deep technical expertise combined with exceptional partner relationship management skills to accelerate joint go-to-market initiativesHave a strong understanding of the IT Operations market and the competitive landscapeHave a strong understanding of the cloud native marketBe able to deliver compelling demonstrations and presentationsUnderstand complex customer environments and be able to deliver Proofs of Concept and initial software implementationsBe able to manage and sell to large, complex technical environments by becoming the trusted advisor for customers (strong technical and interpersonal skills)Have strong written and oral communication skillsThink outside of the box, be creative, and always strive to find new ways to solve customer challenges10+ years of Solution Architecture experienceUnderstand technologies like Docker, Kubernetes, Mesos, and other container technologiesAbility to design implementation architecturesProvide both technical and business value to CSP/MSP partners, and their customers, through enablement, whiteboard discussions, demonstrations, proof of value, as well as post-sales support as needed for customer successStrong consultative selling and business-value communication skillsStrong understanding of enterprise networking, including routing, switching, TCP/IP, BGP, OSPF, VLANs, QoS, and network securityExperience with SDN, network virtualization, overlays/underlays, VXLAN/EVPN, and network automationStrong presentation, whiteboarding, demonstration, and customer-facing communication skillsWorking knowledge of cloud networking and hybrid infrastructureUnderstanding network security, segmentation, Zero Trust, and observabilityAbility to lead technical POCs and work effectively across sales and technical teamsHave some level of programming skills (Java, Python, PHP, JSON, NodeJS, JavaScript, etc.)Ability to troubleshoot and explain complex technical architecturesIntermediate-level knowledge of partner offerings, channel programs, and the company’s go-to-market approach. Able to collaborate with resellers to drive deals and leverage partner capabilities effectivelyIntermediate consultative and value selling skills, including presenting, white-boarding, objection handling, and closing skills to proactively help customers make business decisionsDemonstrates intermediate discussion and persuasion skills, competitive differentiation (vs. VMware, etc.), and the ability to handle objections. Applies consultative selling tactics to align solutions with customer business outcomesUnderstanding VLANs, basic routing, and virtual switching conceptsIntermediate-level written and verbal communication skills, including active listening and storytelling, and ability to communicate in English and applicable local languages (both in-person and virtual) as needed to perform job requirementsAdept at prioritizing tasks, meeting deadlines, and performing due diligence on customer solutions. Skilled in problem-solving with a methodical, analytical approachIntermediate-level business and financial acumen—sales cycle, pipeline growth, reporting, ability to influence, business strategy linkage—with an awareness of functional responsibilities of various customer business rolesAbility to deliver live demonstrations or walk-throughs of products, solutions, tools or services to customers, partners, and other stakeholdersThe ideal candidate is a technically strong network architect who can bridge the gap between traditional networking, software-defined infrastructure, automation, cloud, security, and AI, while effectively communicating the value of these technologies to both technical and executive audiencesExperience with Kubernetes/container networkingEnterprise pre-sales, sales engineering, or solutions architecture experienceExperience with AIOps, AI-driven network operations, or agentic automationRelevant networking or cloud certificationsFamiliarity with MCP and AI/LLM-based infrastructure managementIT Operations Management (ITOM) Experience is preferred
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