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- Tasks: Process sales orders, manage customer enquiries, and support account managers.
- Company: Join Hozelock, a trusted name in gardening solutions with a rich heritage.
- Benefits: Enjoy health insurance, bonuses, wellbeing workshops, and discounts on products.
- Why this job: Be part of a collaborative team making a real impact in the gardening industry.
- Qualifications: Experience in sales administration and strong communication skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Position: Sales Administrator
Hours: Full time
Contract: Permanent
Salary: Competitive
About us
At Hozelock, we’ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We’re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you’re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you.
Opportunity
We have a fantastic opportunity for an experienced Sales Administrator to join our sales team on a full time, permanent basis. The successful candidate will be responsible for processing sales orders and shipments, ensuring customer expectations are exceeded throughout the season.
Duties & Responsibilities
- Receive customer orders and enquiries by telephone, email, EDI and fax
- Responsibility for processing high volumes of orders for all customers - UK, subsidiaries and Overseas in the agreed lead time
- Handle customer enquiries and resolve any problems that may arise
- Maintain strong relationships with existing clients to foster loyalty and retention
- Validation of orders – (e.g., to ensure correct order details are input)
- Obtain credit approval from Wholesalers
- Allocation and release of orders
- Issue Pro-Forma Invoices
- Liaise with Planning, Factory and Warehouse on relevant issues regarding availability and delivery
- Supply stock availability information to Account Managers and customers when required
- Coordinate and respond to all correspondence for orders and shipments
- Supply delivery information and deal with carrier enquiries
- Manage all point-of-sale orders received
- Supporting the account managers with general operations to help reach the team’s objectives
What are we looking for?
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) software
- Previous experience in sales administration or relevant administrative roles
- Strong organisational and multitasking skills
- Excellent communication skills, both written and verbal
- A proactive approach and the ability to work independently as well as part of a team
- Knowledge of SAP would be an advantage
Benefits
- Company Bonus scheme (if eligible)
- Health Insurance (bronze level)
- Employee Assistance Programme
- Death in Service Insurance (4 times annual salary)
- Discounted Hozelock merchandise
- Monthly Cash Draw & Bike2Work Scheme
- Wellbeing workshops & company events
- Free onsite parking with EV chargers
- Salary Sacrifice EV Scheme
- Onsite canteen
Sales Administrator in Sutton Coldfield employer: Hozelock (UK)
Contact Detail:
Hozelock (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Sutton Coldfield
✨Tip Number 1
Get to know the company inside out! Research Hozelock's products and values so you can show genuine enthusiasm during your interview. We want to see that you’re not just another candidate, but someone who truly cares about what we do.
✨Tip Number 2
Practice your communication skills! As a Sales Administrator, you'll be handling customer enquiries and resolving issues. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. We love candidates who can juggle responsibilities while keeping everything on track, so make sure to highlight those experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and genuinely interested in joining our team at Hozelock.
We think you need these skills to ace Sales Administrator in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your relevant experience in sales administration and any specific skills that match what we're looking for, like proficiency in Microsoft Office and strong organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for quality and innovation, and explain why you want to be part of our team at Hozelock. Keep it concise but engaging!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear and professional language, and double-check for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hozelock (UK)
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hozelock’s products and values. Research their innovative watering solutions and gardening tools, and think about how your experience as a Sales Administrator can contribute to their mission of making gardening easier and more enjoyable.
✨Showcase Your Skills
Highlight your proficiency in Microsoft Office Suite and any experience you have with SAP. Be ready to discuss specific examples of how you've successfully processed sales orders or handled customer enquiries in previous roles. This will demonstrate your capability to manage high volumes of orders effectively.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare to answer questions about how you’ve resolved customer issues in the past and maintained strong relationships with clients. This will show that you can foster loyalty and retention.
✨Be Proactive
During the interview, express your proactive approach to work. Share examples of how you’ve taken initiative in previous positions, whether it’s improving processes or supporting team objectives. This aligns perfectly with Hozelock’s value of empowering employees to make a real impact.
