Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships, drive sales, and identify growth opportunities in a dynamic environment.
- Company: Join Hozah, an award-winning tech company transforming urban mobility.
- Benefits: Enjoy competitive salary, flexible working, and career development opportunities.
- Other info: Be part of a purpose-driven culture with a friendly office dog!
- Why this job: Make a real impact on smarter cities while growing your career in a supportive team.
- Qualifications: 3-5 years in account management or sales with strong communication skills.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Location: Croydon, UK (with flexible remote working options)
Reports to: Chief of Staff
About Us
Hozah is a tech‑led, award‑winning company driving change in the parking industry and reimagining urban mobility. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we’re scaling rapidly and need a skilled Account Manager to support us on this ambitious journey.
Role Overview
This hybrid role blends strategic account management with proactive sales responsibilities. We’re seeking a relationship‑driven Account Manager who excels in nurturing clients, ensuring retention, and identifying growth opportunities, while also demonstrating confidence in generating new business. The ideal candidate will build strong client connections, deliver exceptional service, strategically upsell across portfolios, and actively contribute to new business acquisition. This is a hands‑on, growth‑focused role ideal for someone who thrives in both account stewardship and sales execution.
Account Management & Client Success
- Maintain and grow client relationships to secure contract renewals and long‑term partnerships.
- Comfortable with cold outreach and proactive prospecting to drive account growth, and confident on the phone when engaging new and existing clients.
- Strengthen client engagement through active communication, trust‑building, and outstanding service.
- Manage inquiries, address client needs promptly, and ensure high satisfaction across all accounts.
- Visit clients on‑site as required, nurturing stronger relationships and understanding site‑level needs.
- Communicate site changes to internal teams (Operations, Driver Support) and support implementation activities.
- Identify upsell opportunities across client portfolios to maximise revenue and value.
- Confidently recommend additional products or services aligned with client needs.
- Request referrals, introductions, and leverage client networks to generate new business opportunities.
- Collaborate with the Sales and Commercial teams to support lead generation and proposal development.
- Contribute to building and managing a pipeline of sales opportunities.
- Support proposal writing, value propositions, and pitch preparation as part of the sales cycle.
Key Responsibilities
- Expand, maintain and grow client relationships to ensure contract renewals and long‑term partnerships.
- Strengthen client engagement by building trust and providing exceptional service.
- Identify opportunities for upselling across clients' portfolios to maximise value.
- Collaborate with the sales team to drive new business opportunities and enhance overall growth.
- Handle inquiries and requests from customers and address their needs.
- Visit clients on‑site as and when needed.
- Communicate any site changes to internal teams such as Operations and Driver Support.
Skills & Qualifications
- 3–5 years of experience in account management, customer success, or sales.
- Proven ability to engage clients strategically, identify opportunities, and drive retention.
- Experience within a sales‑driven environment, including upselling or closing deals.
- Strong communication skills (written and verbal), with the ability to influence stakeholders.
- Excellent organisational skills and attention to detail, with ability to manage multiple relationships.
- Ability to analyse account performance, identify trends, and act on insights.
- Competency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
- Familiarity with CRM systems, data accuracy, and maintaining quality pipelines.
Preferred
- Proven track record of meeting/exceeding quotas, winning renewals, or driving revenue.
- Experience in tech, parking, mobility, real‑estate, or hospitality sectors.
- Comfortable asking for referrals and building extended networks.
What We Offer
- Competitive Salary & Benefits: Reflective of your experience and designed to support your professional growth and well‑being.
- Flexible Working Environment: Work from our Croydon office with flexibility to work remotely as needed.
- Career Development Opportunities: Training and development, with access to industry events and the chance to grow with a scaling company.
- Impactful Work: A meaningful role that makes a direct impact on Hozah’s mission to transform parking and mobility, contributing to the wider vision of smarter cities.
At Hozah, you’ll play a pivotal role in a purpose‑driven company at the forefront of urban mobility innovation. We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities. If you’re looking to make a real difference in transforming the future of mobility (and enjoy a friendly office dog), we’d love to hear from you. Join us and be part of this exciting journey!
Account Manager employer: Hozah
Contact Detail:
Hozah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and how it aligns with Hozah's mission. Be ready to showcase your skills in account management and sales.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the role and helps keep you top of mind for the hiring team at Hozah.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a better chance to stand out in the crowd.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We want to see how you connect with our vision of transforming parking and urban mobility!
Tailor Your Experience: Make sure to highlight your relevant experience in account management and sales. We’re looking for someone who can nurture client relationships and drive growth, so be specific about your achievements in these areas.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Account Manager role at Hozah.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Hozah
✨Know Your Stuff
Before the interview, dive deep into Hozah's mission and recent achievements. Familiarise yourself with their tech-led approach to parking and urban mobility. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Relationship Skills
As an Account Manager, building strong client relationships is key. Prepare examples from your past experiences where you've successfully nurtured client connections or turned around a challenging situation. Highlight your ability to engage clients and ensure their satisfaction.
✨Be Ready to Upsell
Since upselling is part of the role, think of instances where you've identified growth opportunities in previous positions. Be prepared to discuss how you can apply those strategies at Hozah, and don’t shy away from suggesting potential upsell ideas during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the company. Inquire about their current challenges in client management or how they envision the future of urban mobility. This shows you're not just interested in the job, but also in contributing to their vision.