At a Glance
- Tasks: Manage appeals and compliance processes using specialist software in a fast-paced team.
- Company: Join Hozah, an award-winning tech company transforming urban mobility.
- Benefits: Enjoy competitive salary, hybrid working, free meals, and career development opportunities.
- Other info: Be part of a collaborative culture that values creativity and positive change.
- Why this job: Make a real impact on smarter cities while working with a friendly team and office dogs.
- Qualifications: Strong attention to detail and experience in administrative roles are essential.
The predicted salary is between 26500 - 26500 £ per year.
- Appeals and Compliance Support Specialist
- £26,500
- London, uk
- Full time - 2 days in the office
- About Hozah
Hozahis a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility.
Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities.
With recent recognition as Pay Tech Company of the Year and a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, we’rescaling rapidly and need a skilled Appeals and Compliance Support Specialist.
About the role
- Administer the full enforcement process end ‑ to ‑ end using specialist software, ensuring cases are processed accurately, consistently, and in line with internal policies and industry requirements.
- Manage written customer contact and appeals, reviewing evidence, drafting clear and well ‑ reasoned responses, and ensuring all correspondence is handled professionally and within required timescales.
- Work collaboratively within a fast ‑ paced operations team, prioritising workloads, supporting colleagues, and ensuring cases progress efficiently to meet deadlines.
- Undertake essential administrative duties, including scanning, filing, managing incoming and outgoing post, banking cheques, and supporting wider operational needs .
About You
- Ability to work at a fast pace, operatingwith strong attention to detail across a variety of software platforms.
- Experience in an administrative role with a passion for beating targets.
- An ability to learn quickly and work to a high standard across many parts of a process.
Why Hozah?
At Hozah , you’ll play a pivotal role in a purpose-driven company at the forefront of urban mobility innovation.
We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities.
If you’re looking to make a real difference in transforming the future of mobility (and enjoy two friendly office dogs), we’d love to hear from you.
Join us and be part of this exciting journey!
- What’s In It for You
- Competitive salary and benefits tailored to your experience.
- Hybrid working (2 days in office,3 day WFH).
- Career development opportunities including training, mentorship, and exposure to technical operations.
- Impactful work contributing to a missionthat’sreshaping urban mobility.
- Collaborative culture with a friendly team (and two office dogs!).
- Free breakfast, lunch, drinks, and snacks in the office.
- Excellent transport links.
- #J-18808-Ljbffr
Appeals and Compliance Support Specialist employer: Hozah Ltd
Hozah is an exceptional employer that champions innovation in urban mobility while fostering a collaborative and creative work environment. With competitive salaries, hybrid working options, and ample career development opportunities, employees are empowered to make a meaningful impact in reshaping the future of parking and mobility. Plus, the friendly atmosphere, complete with two office dogs and complimentary meals, makes Hozah a truly unique place to work in London.
