The Role
We are looking for a highly organised and customer-focused Sales Support Administrator to join our Sales Support team.
Reporting to the Sales Support Manager, you will play a vital role in supporting our Business Development Managers and customers, ensuring smooth and efficient operations across the business. This is a varied and fast-paced position where no two days are the same.
Key Responsibilities
- Act as a central point of contact between customers, sales teams, and internal departments
- Coordinate with sales, finance, production, and customer services to deliver excellent customer experience
- Manage order processes, pricing updates, and customer account setups
- Produce reports and support sales analytics using tools such as Power BI
- Administer contracts, pricing structures, and promotional campaigns
- Arrange logistics for equipment and resolve issues efficiently
- Provide administrative support across a range of sales support activities
About You
- Experienced in sales support, administration, or customer service
- Organised, detail-oriented, and able to multitask effectively
- A strong communicator with excellent interpersonal skills
- Customer-focused with a proactive approach to problem-solving
- Comfortable working with systems such as SAP, Salesforce, or Microsoft Office
- A team player who can also work independently
What We Offer
- Competitive salary
- 31 days holiday including bank holidays, this increases with length of service
- Private Medical Insurance
- Life Assurance (3x salary)
- Pension Scheme (Salary Exchange: 5% employer / 3% employee)
- Employee Assistance Programme
- Cycle to Work Scheme
- On-site Parking
- On-site Canteen
- Access to My Staff Shop – exclusive discounts and benefits platform
Why Join HOYA?
- Be part of a global, innovative organisation
- Work in a supportive and collaborative team environment
- Gain exposure to multiple areas of the business
- Opportunity to grow and develop your career
Apply Today
If you’re a proactive administrator with a passion for delivering excellent service, we’d love to hear from you.
