At a Glance
- Tasks: Support sales teams and customers, ensuring smooth operations and excellent service.
- Company: Join a global, innovative organisation with a collaborative culture.
- Benefits: Competitive salary, 31 days holiday, private medical insurance, and more.
- Other info: Great career growth opportunities and access to exclusive employee benefits.
- Why this job: Be part of a dynamic team and make a real impact on customer experience.
- Qualifications: Experience in sales support or customer service, strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly organised and customer-focused Sales Support Administrator to join our Sales Support team. Reporting to the Sales Support Manager, you will play a vital role in supporting our Business Development Managers and customers, ensuring smooth and efficient operations across the business. This is a varied and fast-paced position where no two days are the same.
Key Responsibilities
- Act as a central point of contact between customers, sales teams, and internal departments
- Coordinate with sales, finance, production, and customer services to deliver excellent customer experience
- Manage order processes, pricing updates, and customer account setups
- Produce reports and support sales analytics using tools such as Power BI
- Administer contracts, pricing structures, and promotional campaigns
- Arrange logistics for equipment and resolve issues efficiently
- Provide administrative support across a range of sales support activities
About You
- Experienced in sales support, administration, or customer service
- Organised, detail-oriented, and able to multitask effectively
- A strong communicator with excellent interpersonal skills
- Customer-focused with a proactive approach to problem-solving
- Comfortable working with systems such as SAP, Salesforce, or Microsoft Office
- A team player who can also work independently
What We Offer
- Competitive salary
- 31 days holiday including bank holidays, this increases with length of service
- Private Medical Insurance
- Life Assurance (3x salary)
- Pension Scheme (Salary Exchange: 5% employer / 3% employee)
- Employee Assistance Programme
- Cycle to Work Scheme
- On-site Parking
- On-site Canteen
- Access to My Staff Shop – exclusive discounts and benefits platform
Why Join HOYA?
- Be part of a global, innovative organisation
- Work in a supportive and collaborative team environment
- Gain exposure to multiple areas of the business
- Opportunity to grow and develop your career
If you’re a proactive administrator with a passion for delivering excellent service, we’d love to hear from you.
Sales Support Administrator in Wrexham employer: HOYA Group
At HOYA, we pride ourselves on being an excellent employer, offering a supportive and collaborative team environment where your contributions truly matter. With a comprehensive benefits package that includes competitive salaries, generous holiday allowances, and opportunities for career growth, you will thrive in a dynamic workplace that values innovation and employee well-being. Join us in our mission to deliver exceptional service while enjoying unique advantages such as on-site amenities and exclusive discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Wrexham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role in the Sales Support team.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show us that you understand our mission and how you can contribute to delivering excellent customer service.
✨Tip Number 3
Practice your communication skills! Since this role requires strong interpersonal abilities, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Sales Support Administrator in Wrexham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Support Administrator role. Highlight your organisational skills and customer service experience, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've supported sales teams or improved customer experiences in the past.
Showcase Your Communication Skills:Since this role involves liaising with various teams and customers, demonstrate your strong communication skills in your application. Use clear and concise language to convey your points.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at HOYA Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your skills in action.
✨Brush Up on Relevant Tools
Get comfortable with tools mentioned in the job description, like SAP, Salesforce, or Power BI. If you have experience with these systems, be ready to discuss how you've used them to improve processes or support sales teams. If not, do a bit of research to show your willingness to learn.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the team, company culture, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the company's success and develop your career.
