Main Responsibilities/Main Tasks
-
Responsible for approx. 1500 accounts (2 Companies), which involve chasing payments by email, and telephone
-
Allocating remittances to ledgers and processing cash postings onto the SAP system.
-
Reconciling customer accounts
-
Opening and monitoring new accounts and setting credit limits
-
Copy invoices
-
Preparing and processing the daily banking and monthly direct debits collections
Qualifications -Education/Experience levels/Skills and Expertise's
-
Dealing with customers over the phone in a polite and professional manner, expected on occasion to liaise with other internal departments i.e. Customer Services etc
-
Computer literacy is essential
-
Use of SAP would be and advantage but not essential as full training will be given
Working Conditions
-
Hours of work will be 38¾ hours per week (8.30am-5pm – Monday to Friday)
-
Office based role
- Car parking facilities
- Secure bicycle and motorbike area
Credit Controller in Wrexham employer: HOYA Group
At Hoya, we pride ourselves on fostering a vibrant work culture that values outstanding customer service and teamwork. As a Customer Service Advisor, you'll benefit from ongoing training and development opportunities, a comprehensive company pension scheme, and a supportive environment that encourages personal growth. Located in a dynamic setting, our team enjoys perks like an on-site canteen, employee rewards, and social events, making Hoya an excellent employer for those seeking a meaningful career in customer service.
