Head Waiter: Lead Guest Experience & Team Builder

Head Waiter: Lead Guest Experience & Team Builder

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Hoxton Hotel Group

At a Glance

  • Tasks: Lead your section to create unforgettable guest experiences and inspire your team.
  • Company: Join the vibrant Hoxton Hotel Group at Chet’s in Shepherd’s Bush.
  • Benefits: Enjoy competitive pay, up to 28 days holiday, health benefits, and exclusive discounts.
  • Other info: Dynamic environment with opportunities for personal and professional development.
  • Why this job: Be part of a fun, hard-working team that values your individuality and growth.
  • Qualifications: 2+ years experience in a busy restaurant and strong leadership skills.

The predicted salary is between 25000 - 30000 £ per year.

Join Hoxton Hotel Group as a Head Waiter at Chet’s in Shepherd’s Bush, where you will lead your section to provide memorable experiences for guests. With 2+ years in a busy restaurant, you'll inspire your team and ensure smooth service, connecting guests and kitchen seamlessly.

Enjoy competitive pay, up to 28 days holiday, health benefits, and discounts within the Ennismore family. Be part of a fun, hard-working team that values your individuality and supports your growth!

Head Waiter: Lead Guest Experience & Team Builder employer: Hoxton Hotel Group

At Hoxton Hotel Group, we pride ourselves on being an excellent employer by fostering a vibrant work culture that celebrates individuality and teamwork. As a Head Waiter at Chet’s in Shepherd’s Bush, you will not only enjoy competitive pay and generous holiday allowances but also have access to health benefits and exclusive discounts within the Ennismore family, all while working in a supportive environment that encourages personal and professional growth.

Hoxton Hotel Group

Contact Details:

Hoxton Hotel Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter: Lead Guest Experience & Team Builder

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hoxton Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Hoxton Hotel Group

Don't be shy about reaching out to Hoxton Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Head Waiter: Lead Guest Experience & Team Builder

Leadership Skills
Team Building
Guest Experience Management
Service Excellence
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hoxton Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Hoxton Hotel Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!