At a Glance
- Tasks: Manage key accounts and develop new business opportunities in London and surrounding regions.
- Company: Join a growing healthcare sales team focused on capital sales and service support.
- Benefits: Enjoy flexible working hours, a cycle to work scheme, and enhanced maternity/paternity pay.
- Other info: Proficiency in CRM systems like Salesforce is essential.
- Why this job: This role offers the chance to drive growth in a dynamic healthcare environment.
- Qualifications: Requires 3-5 years in sales/account management, preferably in medical devices or HVAC solutions.
The predicted salary is between 50000 - 65000 £ per year.
Department: Healthcare
Reports to: Chief Business Officer
We are delighted that due to our continued growth, we have a vacancy for a Regional Account Manager role within our Healthcare Sales team. The Regional Account Manager will be responsible for driving growth in capital sales and service/aftersales support within London and surrounding regions. This role focuses on managing key accounts, developing new business opportunities, and ensuring customer satisfaction through proactive relationship management and technical expertise. The successful candidate will work closely with the sales, service, and operations teams to achieve revenue targets and deliver best-in-class solutions to our clients.
Responsibilities
- Account Management & Growth
- Manage existing client accounts, ensuring customer retention and satisfaction.
- Identify and develop new sales opportunities for capital equipment and service contracts.
- Develop strategic plans to grow the client base within the assigned region.
- Achieve sales targets for capital equipment and aftersales services.
- Prepare and deliver compelling proposals, presentations, and quotations.
- Negotiate contracts and pricing within company guidelines.
- Customer Relationship Management
- Build and maintain strong relationships with key stakeholders (e.g., healthcare providers, facility managers, procurement teams).
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Ensure service excellence through regular follow-ups and customer feedback.
- Work closely with the technical service team to ensure seamless delivery and support for installed systems.
- Collaborate with marketing to develop campaigns and initiatives targeting regional growth.
- Partner with the operations team to ensure timely project delivery and service execution.
- Monitor and report on sales performance, pipeline development, and customer feedback.
- Develop regional sales strategies aligned with company objectives.
- Provide market intelligence and competitive insights to inform business decisions.
- Qualifications
- Minimum of 3-5 years in sales/account management, preferably in capital equipment, medical devices, or HVAC solutions.
- Experience with service/aftersales support models.
- Strong sales and negotiation skills.
- Excellent relationship-building and communication abilities.
- Technical acumen to understand and present complex solutions.
- Proficiency in CRM systems and Microsoft Office Suite.
- Healthcare, Medical Devices, or Cleanroom Solutions
- Experience selling capital equipment or service contracts in healthcare settings (hospitals, clinics, laboratories).
- Understanding of healthcare procurement processes and NHS frameworks.
- HVAC or Critical Air Solutions
- Background in HVAC, air handling, or other critical environment solutions.
- Familiarity with technical systems used in operating theatres, cleanrooms, or pharmaceutical facilities.
- Sales and Account Management
- Proven track record of achieving and exceeding sales targets for both capital sales and service/aftersales.
- Experience managing long-term customer relationships and handling complex sales cycles.
- Familiarity with service contracts, maintenance agreements, and aftersales support models.
- Experience coordinating with service teams to deliver customer satisfaction.
- Project and Stakeholder Management
- Experience managing multiple projects and coordinating with various stakeholders (customers, designers, architects, contractors).
- Ability to manage customer expectations throughout the sales and service delivery processes.
- Business Development
- Experience identifying new market opportunities and developing strategic plans to grow regional business.
- Track record of expanding accounts and developing new client relationships.
- RM and Reporting
- Proficiency with CRM systems (e.g., Salesforce, HubSpot) for managing pipelines and reporting.
- Strong analytical skills to assess performance metrics and customer data.
- Collaboration and Teamwork
- Experience working collaboratively with sales, operations, and technical service teams.
- Ability to contribute to cross-functional initiatives and support company objectives.
Benefits
- Critical illness scheme
- Death in service cover
- Cycle to work scheme
- Employee assistance scheme
- Pension scheme after 3 months employment
- Flexible start time (between 7am-9am)
- Friday early finish (5 working hours)
- Hybrid working with the opportunity to work from home
- Optional Medicash healthcare plan
- Wellbeing allowance
- Company-wide social & wellbeing activities
- Company sick pay
- Enhanced Maternity & Paternity pay
- Commitment to continuous professional development
Regional Account Manager employer: Howorth Air technology Limited
Located in London, this healthcare company offers a critical illness scheme and a commitment to continuous professional development. The team values collaboration and supports employee wellbeing through various activities and benefits.
Contact Details:
Howorth Air technology Limited Recruitment Team
We think you need these skills to ace Regional Account Manager
Account Management
Sales Skills
Negotiation Skills
Customer Relationship Management
Technical Acumen
CRM Systems Proficiency
Microsoft Office Suite Proficiency
