At a Glance
- Tasks: Support the sales team with admin tasks and exceptional customer service.
- Company: Established business in Guildford with a focus on growth and teamwork.
- Benefits: Competitive salary, 25 days holiday, bonus, pension, private healthcare, and free parking.
- Other info: Opportunity for career growth and travel within the UK and Europe.
- Why this job: Join a dynamic team and build strong relationships while making an impact.
- Qualifications: Experience in sales support, strong attention to detail, and excellent communication skills.
Our client is a well-established and growing business based in Guildford, seeking a Sales Support Administrator to work closely with the Sales and Marketing Manager. This varied role involves managing sales reports, delivering exceptional customer service throughout the sales journey, and building strong relationships with both customers and internal stakeholders to ensure a seamless sales process.
This role plays an integral part in the success of the sales team as well as managing key customer relationships. You will be providing exceptional administration, customer service and after care to a wide audience and ensure that delivery is of the highest quality. You will have key relationships with Head of Departments and the wider internal teams.
Main Responsibilities:- Provide comprehensive administrative and sales support to the Head of Sales, ensuring the smooth running of day-to-day commercial activities.
- Maintain accurate customer, sales, and CRM data, producing regular sales reports and market analysis.
- Act as a key point of contact for customers, managing enquiries relating to orders, pricing, product specifications, samples, and order progress.
- Liaise with internal operations teams to communicate customer requirements accurately, ensuring seamless order fulfilment and delivery.
- Support marketing initiatives, business development activities, and represent the business at trade and industry events.
- Previous experience in a Sales Support role, with a strong customer-focused approach.
- Strong attention to detail and proficiency in Microsoft Excel (including Pivot Tables and VLOOKUPs), Word and PowerPoint.
- Experience using CRM and ERP systems with confidence in managing and analysing data.
- Excellent communication, organisational and interpersonal skills, with the ability to build strong relationships both internally and externally.
- Be a proactive team player with a flexible approach to work and a willingness to travel within the UK and Europe when required (full driving licence desirable).
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Guildford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Administrator at Howett Thorpe, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Howett Thorpe. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Administrator in Guildford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Howett Thorpe:When writing your cover letter, make sure to tailor your message specifically for Howett Thorpe. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Howett Thorpe
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Howett Thorpe that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Howett Thorpe that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Howett Thorpe’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
