At a Glance
- Tasks: Support residents during refurbishment projects and ensure smooth communication between tenants and site teams.
- Company: Join a leading Social Housing contractor making a difference in communities.
- Benefits: Competitive salary, mileage allowance, and hands-on training with experienced professionals.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Gain valuable experience in customer service while contributing to meaningful housing projects.
- Qualifications: Great customer service skills; driving license and own vehicle required.
The predicted salary is between 32000 - 32000 £ per year.
Full time, permanent
£30,000 - £32,000 per annum including allowance + mileage
Multiple roles covering North West London and surrounding areas
8am - 5pm (1 hour lunch)
We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. Driving license and own vehicle are essential for this role.
You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO, learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role.
Main Responsibilities/Duties Include:
- Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades
- Liaise with site management staff to enable the flow of information between all parties
- Where appropriate, consult with resident representatives and groups, arranging meetings to communicate effectively.
Trainee RLO - M4 Corridor employer: Howells Solutions
Join a leading Social Housing contractor that prioritises employee development and community impact. With a supportive work culture, comprehensive training, and opportunities for career advancement, you will thrive in a role that not only enhances your skills but also contributes to improving living conditions for residents in North West London. Enjoy a competitive salary, mileage allowance, and the chance to make a meaningful difference in people's lives while working alongside experienced professionals.
