Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Resident Liaison Officer - Social Housing Planned Works
Based in Basildon
Full time, temp to perm
£15.20 - £17.20 per hour (40 hour week) + mileage
We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Basildon. This role is a temporary position, with a view to going permanent after 3 months.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.
Key Responsibilities include:
- Working on planned maintenance projects
- Decent Homes programme experience
- Full clean driving licence with own vehicle
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that the tenant may have
- Contacting neighbourhood housing associations and establishing working relations xgikmsk with them
- Visiting properties that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.
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Resident Liaison Officer - temp to perm employer: Howells Solutions
Join a leading contractor in Lincolnshire that prioritises employee growth and development, offering a competitive salary package of up to £65K. With a strong focus on social housing projects, our collaborative work culture fosters innovation and teamwork, ensuring you have the support needed to excel in your role as a Senior Quantity Surveyor. Enjoy unique advantages such as working closely with local authorities and housing associations, contributing to meaningful community projects while maximising your professional potential.
