At a Glance
- Tasks: Lead a team to manage repairs and maintenance in social housing.
- Company: Award-winning contractor focused on quality and resident satisfaction.
- Benefits: Competitive salary, comprehensive package, and career development opportunities.
- Other info: Join a dynamic team in East London with a focus on innovation.
- Why this job: Make a real difference in the community while enhancing your leadership skills.
- Qualifications: Experience in repairs management and strong communication skills.
The predicted salary is between 45000 - 50000 β¬ per year.
Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in East London.
The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities- To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
Repairs Manager - Social Housing in London employer: Howells Solutions
As an innovative and award-winning Social Housing Repairs & Maintenance Contractor, we pride ourselves on fostering a supportive and collaborative work culture in East London. Our commitment to employee growth is reflected in our comprehensive training programmes and career advancement opportunities, ensuring that our team members thrive while making a meaningful impact in the community. With competitive salaries and a focus on resident satisfaction, we offer a rewarding environment for those passionate about delivering high-quality services in social housing.
StudySmarter Expert Adviceπ€«
We think this is how you could land Repairs Manager - Social Housing in London
β¨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Repairs Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what theyβre about.
β¨Tip Number 3
Showcase your leadership skills! As a Repairs Manager, you'll need to manage teams effectively. Be ready to share examples of how you've led teams in the past, tackled challenges, and improved service delivery. This will demonstrate your capability to handle the role.
β¨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our innovative team in social housing repairs and maintenance.
We think you need these skills to ace Repairs Manager - Social Housing in London
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the Repairs Manager role. Highlight your experience in managing teams and delivering high-quality repairs and maintenance services. We want to see how your skills align with our client's needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved service delivery in previous positions. We love a good story!
Showcase Your Problem-Solving Skills:In the social housing sector, problem-solving is key. Use your application to demonstrate how you've effectively managed complaints and enquiries in the past. We want to know how you keep residents happy and properties up to standard!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss out on any important updates. Plus, itβs super easy!
How to prepare for a job interview at Howells Solutions
β¨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant legislation, quality standards, and best practices. This will show that you're not just interested in the role but also knowledgeable about the industry.
β¨Showcase Your Leadership Skills
As a Repairs Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to motivate others and ensure high-quality service delivery.
β¨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a complaint from a resident or a delay in repairs. Think through your responses ahead of time, focusing on your problem-solving skills and how you prioritise resident satisfaction.
β¨Engage with Stakeholders
Demonstrate your understanding of the importance of stakeholder relationships. Be ready to discuss how you've built and maintained effective partnerships in previous roles, and how you plan to do the same in this position.