Head of Operations - Facades & Cladding

Head of Operations – Cladding & Facades
London
£110K – £135K + Bonus + Benefits

We are recruiting for a leading national contractor operating within the Cladding and Facades market, delivering public and private sector projects. Public sector clients include the Social Housing sector, Blue Light Services, the Ministry of Defence (MOD), and the Ministry of Justice (MOJ).

The Head of Operations is fully responsible for overseeing all aspects of project management, from planning and budgeting to execution and delivery on all projects. Working closely with the Director to ensure each project is programmed and delivered to the highest standards, overseeing procurement, quality, budget control, and client management.

We are looking for a qualified and competent Head of Operations with a proven track record of overseeing a £30m + region, delivering this type of work. You will be an effective leader with the ability to develop a highly talented and motivated team, whilst building strong relationships with internal business functions, stakeholders, customers, consultants and the wider supply chain.

Head of Operations Responsibilities:

• Ensure that the company's overall goals, objectives, and mission are carried out through daily operations and customer interactions.
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Manage the procurement processes and coordinate material and resources allocation
• Comprehensive management of programmes from initiation to completion
• Collaborate closely with Commercial and Procurement teams
• Measure and manage client satisfaction
• Facilitate weekly operations meetings
• Hold / oversee client and subcontractor meetings as necessary
• Chair and manage procurement and design team meetings as necessary
• Ensure all operations are conducted in an appropriate, cost-effective manner

Head of Operations Experience:

• Previous experience working for a specialist façade/building envelope contractor in the UK, demonstrating technical competency and a proven track record in overseeing multiple façade packages from Pre-Construction through to delivery on flagship projects.
• Successful track record in delivering projects ranging from £5m to £30m in value.
• Strong collaboration skills and the ability to work closely with executives to develop long-term plans aimed at enhancing productivity and success for the company.
• Proven work experience as an Operations Manager/Director or in a similar role, with an understanding of principal contractor duties.
• Knowledge of organisational effectiveness and operations management.
• Experience in budgeting and forecasting.
• Familiarity with business and financial principles.
• Oversight of design and collaboration with the design manager.
• Chairing regular façade progress meetings covering safety, quality, resources, program, site coordination, and interface works.

Head of Operations Salary & Benefits:

You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary along with the long term opportunity for career progression.

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