Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build positive relationships with residents during maintenance projects and provide essential support.
- Company: Join a leading contractor in social housing with a focus on community engagement.
- Benefits: Earn £15.20 - £17.20 per hour with flexible hours and ongoing training.
- Other info: Opportunity for long-term employment and career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience in the housing sector.
- Qualifications: A full clean driving licence and a passion for helping others.
The predicted salary is between 31 - 35 £ per hour.
Based in Basildon, this is a full-time, temporary position (ongoing, likely to be up to 12 months) with a pay rate of £15.20 - £17.20 per hour (40 hour week).
We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing.
This role involves developing positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.
This scheme works closely with a public sector client, so previous experience working for a main contractor on similar projects is ideal but not required as training will be given on the job.
Key Responsibilities include:
- Working on planned maintenance projects
- Decent Homes programme experience
- Full clean driving licence with own vehicle
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with queries
Resident Liaison Officer - Temp in Essex employer: Howells Solutions
Contact Detail:
Howells Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Temp in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their recent works and challenges in the social housing sector. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Resident Liaison Officer, you'll need to build relationships with residents. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Resident Liaison Officer - Temp in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in social housing or similar roles. We want to see how your background aligns with the Resident Liaison Officer position, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, and let us know what makes you the perfect fit.
Showcase Your Communication Skills: As a Resident Liaison Officer, communication is key. In your application, highlight any experience you have in resolving complaints or working directly with clients. We love seeing examples of how you’ve built positive relationships in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Howells Solutions
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer and the specifics of social housing planned works. Brush up on the Decent Homes programme and be ready to discuss how you can help residents during refurbishment projects.
✨Show Your People Skills
This role is all about building relationships, so be prepared to share examples of how you've successfully interacted with residents or clients in the past. Highlight your communication skills and any experience resolving complaints or queries.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a resident's complaint or explaining a maintenance schedule. Think through your responses ahead of time, focusing on how you would keep residents informed and satisfied.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count. Dress smartly to show you take the interview seriously, as this reflects your professionalism and respect for the role.