At a Glance
- Tasks: Lead a team to manage repairs and maintenance in social housing.
- Company: Award-winning contractor focused on quality and resident satisfaction.
- Benefits: Competitive salary up to £70k plus a comprehensive package.
- Other info: Join a dynamic team in Bath with opportunities for growth.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Experience in contract management and strong leadership skills.
The predicted salary is between 60000 - 70000 € per year.
Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Bath.
The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities- Lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs.
Contract Manager - Repairs and Maintenance in Bath employer: Howells Solutions
Our client is an exceptional employer, offering a dynamic work environment in the heart of Bath, where innovation meets community service. With a strong focus on employee development and satisfaction, they provide comprehensive benefits and opportunities for growth within the social housing sector. Join a team that values quality, collaboration, and the well-being of both its employees and the residents it serves.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager - Repairs and Maintenance in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your past experiences and how they relate to the role of Contract Manager. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you’re serious about joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Contract Manager - Repairs and Maintenance in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in repairs and maintenance, and don’t forget to showcase any leadership roles you've had. We want to see how you can manage teams effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that align with the job description, and let us know how you can contribute to our client's values and standards.
Showcase Your Problem-Solving Skills:In the written application, give examples of how you've dealt with complaints or escalations in the past. We love candidates who can demonstrate their ability to respond quickly and effectively to challenges in the repairs and maintenance sector.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Howells Solutions
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant legislation, quality standards, and best practices. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to motivate others and ensure high-quality service delivery.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with complaints or managing tight deadlines. Think through potential scenarios and how you would approach them, focusing on maintaining quality and resident satisfaction.
✨Build Rapport with Interviewers
Remember, it's not just about what you say but how you connect with the interviewers. Be personable, listen actively, and engage with their questions. This will help you stand out as someone who can build effective relationships with stakeholders.
