At a Glance
- Tasks: Lead a team to manage repairs and maintenance in social housing, ensuring quality service.
- Company: Award-winning contractor focused on social housing repairs and maintenance.
- Benefits: Competitive salary up to £70k plus a comprehensive package.
- Other info: Join a dynamic team in Bath with opportunities for career growth.
- Why this job: Make a real difference in the community while developing your management skills.
- Qualifications: Experience in contract management and strong leadership abilities required.
The predicted salary is between 65000 - 70000 € per year.
Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Bath.
The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities- Lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- Effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia.
Contract Manager - Repairs and Maintenance in Taunton employer: Howells Solutions Limited
Join an innovative and award-winning Social Housing Repairs & Maintenance Contractor in Bath, where your role as a Contract Manager will not only enhance your career but also contribute to the community. With a strong focus on employee development, a supportive work culture, and competitive benefits, this company prioritises both professional growth and resident satisfaction, making it an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager - Repairs and Maintenance in Taunton
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in managing repairs and maintenance effectively.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've handled complaints or escalations in the past, particularly in a repairs and maintenance context.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our innovative team.
We think you need these skills to ace Contract Manager - Repairs and Maintenance in Taunton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing repairs and maintenance, and don’t forget to showcase any relevant achievements that align with our client's values and standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with stakeholder management and how you’ve successfully handled complaints and escalations in the past.
Showcase Your Leadership Skills:As a Contract Manager, leading a team is key. In your application, emphasise your leadership style and how you've effectively managed teams in previous roles. We want to see how you can inspire and drive performance!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant regulations, quality standards, and the specific challenges faced in this sector. This will show your potential employer that you're not just interested in the role, but that you’re genuinely knowledgeable about it.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team of Supervisors and trades. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to maintain morale while ensuring efficiency and quality in service delivery.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with escalated complaints or managing a tight budget. Think through some scenarios beforehand and outline your approach. This will demonstrate your problem-solving skills and your ability to think on your feet.
✨Build Rapport with Stakeholders
Since maintaining relationships with clients, contractors, and residents is key, be ready to discuss how you’ve built and maintained effective relationships in previous roles. Share specific examples that illustrate your communication skills and your commitment to championing company values.
