At a Glance
- Tasks: Lead a team to deliver exceptional customer service in social housing repairs.
- Company: Join a leading contractor in the Social Housing sector with a strong reputation.
- Benefits: Competitive salary, supportive work environment, and opportunities for career advancement.
- Other info: Temporary position with potential for permanent opportunities.
- Why this job: Make a difference in people's lives by improving their living conditions.
- Qualifications: Experience in customer service management and a passion for helping others.
The predicted salary is between 40000 - 48000 £ per year.
We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton.
Full-Time, permanent
Salary: £40,000 - £48,000 DOE
Customer Service Manager - Temporary (Temporary) in Surbiton employer: Howells Solutions Limited
Join a dynamic team dedicated to enhancing the lives of residents in social housing through exceptional service and support. Our company fosters a collaborative work culture that prioritises employee development, offering numerous growth opportunities and a competitive salary package. Located near Surbiton, we provide a unique chance to make a meaningful impact in the community while enjoying a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Manager - Temporary (Temporary) in Surbiton
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Customer Service Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service management roles, especially in social housing. Practise your answers and think of examples that showcase your experience and skills.
✨Tip Number 3
Show off your passion for customer service! When you get the chance to chat with potential employers, make sure to highlight your commitment to improving customer experiences in the housing sector. Let your enthusiasm shine through!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that Customer Service Manager gig. Let's get you that job!
We think you need these skills to ace Customer Service Manager - Temporary (Temporary) in Surbiton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, especially in social housing or repairs. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can make a difference in our team. Keep it engaging and relevant.
Showcase Relevant Experience:When filling out your application, focus on your past roles that relate to managing customer service teams or handling repairs and maintenance. We love seeing real examples of your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the ins and outs of social housing repairs and maintenance. Brush up on relevant legislation and best practices in customer service within this sector. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed customer service teams or resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Emphasise Teamwork
As a Customer Service Manager, you'll need to work closely with various teams. Be ready to discuss how you've collaborated with others in previous positions. Highlight any experience you have in leading teams or working cross-functionally to improve service delivery.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to customer service in social housing or how they measure success in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
