At a Glance
- Tasks: Lead a team to deliver top-notch customer service in social housing repairs.
- Company: Join a leading contractor in the Social Housing sector with a strong reputation.
- Benefits: Competitive salary, full-time role, and opportunities for career advancement.
- Other info: Located near Surbiton, this role offers a dynamic work environment.
- Why this job: Make a real difference in people's lives through excellent service and support.
- Qualifications: Experience in customer service management and a passion for helping others.
The predicted salary is between 40000 - 48000 £ per year.
We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton.
Full-Time, permanent
Salary: £40,000 - £48,000 DOE
This is an excellent opportunity for an experienced candidate.
Customer Service Manager in Southborough employer: Howells Solutions Limited
As a leading contractor in the Social Housing sector, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our team members enjoy competitive salaries, comprehensive benefits, and opportunities for advancement, all while making a meaningful impact in the community near Surbiton.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Manager in Southborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the hunt for a Customer Service Manager role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, and being well-prepared will help you shine during those crucial moments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Customer Service Manager in Southborough
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a moment to read through the job description carefully. We want to see that you understand what we're looking for in a Customer Service Manager and how your experience aligns with our needs.
Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored specifically for this role. Highlight your relevant experience in social housing repairs and maintenance, and show us how your skills can benefit our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Customer Service Manager in the social housing sector. Familiarise yourself with common challenges in repairs and maintenance, and be ready to discuss how your experience aligns with these.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills. Think about specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to handle the demands of the role effectively.
✨Research the Company
Take some time to learn about the contractor you'll be interviewing with. Understand their values, mission, and recent projects. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about their approach to customer service in social housing or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
