At a Glance
- Tasks: Lead a team to manage repairs and maintenance in social housing, ensuring quality service.
- Company: Award-winning contractor focused on social housing repairs and maintenance.
- Benefits: Competitive salary up to £70k plus additional benefits.
- Other info: Join a dynamic team with opportunities for career growth and development.
- Why this job: Make a real difference in residents' lives while developing your management skills.
- Qualifications: Experience in contract management and strong leadership abilities required.
The predicted salary is between 60000 - 70000 £ per year.
Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Huntingdon.
The key function of this role is to manage the team of Managers, Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities- Lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- Effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day-to-day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia on (phone number removed).
Senior Contract Manager – Social Housing Repairs employer: Howells Solutions Limited
Our client is a forward-thinking and award-winning Social Housing Repairs & Maintenance Contractor based in Huntingdon, offering a dynamic work environment that prioritises employee development and satisfaction. With a strong focus on quality service delivery and resident satisfaction, employees benefit from a supportive culture that encourages professional growth and collaboration, alongside a competitive salary package. Join a team that values innovation and excellence in social housing, making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contract Manager – Social Housing Repairs
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in managing repairs and maintenance effectively.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and improved service delivery in previous roles. Highlight any specific achievements that demonstrate your ability to enhance resident satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our innovative team in social housing repairs.
We think you need these skills to ace Senior Contract Manager – Social Housing Repairs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Contract Manager role. Highlight your experience in managing repairs and maintenance, and don’t forget to showcase your ability to lead teams and maintain high-quality standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific achievements that demonstrate your skills in managing budgets and improving resident satisfaction.
Showcase Your Stakeholder Management Skills:In both your CV and cover letter, emphasise your experience in building relationships with key stakeholders. This is crucial for the role, so share examples of how you've successfully managed client and contractor relationships in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the ins and outs of social housing repairs and maintenance. Brush up on relevant legislation, quality standards, and best practices in the industry. This will not only show your expertise but also demonstrate your commitment to delivering high-quality service.
✨Showcase Your Leadership Skills
As a Senior Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to motivate others and maintain strong relationships with stakeholders, clients, and residents.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with escalated complaints or managing a tight budget. Think through potential scenarios and have clear, structured responses ready. Use the STAR method (Situation, Task, Action, Result) to frame your answers effectively.
✨Align with Company Values
Research the company's values and mission statement. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
