At a Glance
- Tasks: Lead a team to manage repairs and maintenance, ensuring high-quality service delivery.
- Company: Award-winning social housing contractor with a focus on innovation.
- Benefits: Competitive salary up to £80k plus a comprehensive package.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while enhancing your management skills.
- Qualifications: Experience in contract management and strong leadership abilities.
The predicted salary is between 80000 - 80000 £ per year.
Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Senior Contract Manager to join their team based in Stratford.
The key function of this role is to manage the team of Managers, Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities- Lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
- Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards.
- Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
- Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times.
- Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
- Effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
- Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
Please apply online or call Mia on (phone number removed).
Senior Contract Manager - Repairs and Maintenance employer: Howells Solutions Limited
Join a leading privately-owned construction and interiors company in Newport, renowned for its commitment to sustainability and community-focused projects. With over 170 years of history, the company fosters an inclusive work culture that prioritises employee growth and offers clear career progression opportunities. As a Senior Site Manager, you'll play a pivotal role in delivering high-quality projects that positively impact South Wales, all while being part of an award-winning team dedicated to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contract Manager - Repairs and Maintenance
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and maintenance sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in delivering high-quality repairs and maintenance services.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've effectively managed teams and handled escalations in past roles. Highlighting your ability to maintain relationships with stakeholders will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Contract Manager - Repairs and Maintenance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Contract Manager role. Highlight your experience in managing repairs and maintenance teams, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for social housing and how you can contribute to maximising resident satisfaction.
Showcase Your Leadership Skills:As a Senior Contract Manager, you'll be leading a team. Make sure to highlight your leadership experience and how you've successfully managed teams in the past, especially in a repairs and maintenance context.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our innovative team!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance in social housing. Brush up on relevant legislation, quality standards, and best practices. This will show that you're not just familiar with the role but also passionate about delivering high-quality service.
✨Showcase Your Leadership Skills
As a Senior Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to motivate others and ensure everyone is working towards common goals.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with escalated complaints or managing a tight budget. Think through potential scenarios and have clear, structured responses ready. This will demonstrate your problem-solving skills and strategic thinking.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their team and company culture. This not only shows your interest but also helps you assess if the company aligns with your values and work style.
