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- Tasks: Build strong relationships with residents during social housing projects and manage tenant communications.
- Company: Leading main contractor focused on tenant satisfaction and proactive service.
- Benefits: Salary of £31,000, company van, and full-time position.
- Why this job: Make a real difference in the community while enhancing your communication skills.
- Qualifications: Full clean driving licence and strong interpersonal skills.
- Other info: Join a supportive team dedicated to improving social housing.
The predicted salary is between 18600 - 21600 £ per year.
A leading main contractor is seeking a Resident Liaison Officer to join their team in Hemel Hempstead. The role involves developing positive relationships with residents during social housing maintenance projects.
Responsibilities include:
- Addressing tenant queries
- Managing communication regarding refurbishment and major works
A full clean driving licence is necessary. This full-time position offers a salary of £31,000 along with a company van, showcasing a focus on proactive service and tenant satisfaction.
Resident Liaison – Social Housing Planned Works employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison – Social Housing Planned Works
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with current employees on LinkedIn. Building relationships can give us the inside scoop on job openings and company culture.
✨Tip Number 2
Prepare for interviews by practising common questions related to resident liaison roles. Think about how you’d handle tenant queries and manage communication during projects. We want to show that we’re proactive and ready to ensure tenant satisfaction!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express our appreciation. It keeps us on their radar and shows that we’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our skills in managing communication and building relationships with residents.
We think you need these skills to ace Resident Liaison – Social Housing Planned Works
Some tips for your application 🫡
Show Your Passion for Community Engagement: When writing your application, let us see your enthusiasm for building relationships with residents. Share any relevant experiences where you've successfully engaged with communities or handled tenant queries.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your skills that match the Resident Liaison role. We want to see how your background aligns with our focus on proactive service and tenant satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points about your experience and skills stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer inside out. Familiarise yourself with social housing maintenance projects and the common issues residents face. This will help you answer questions confidently and show that you're genuinely interested in making a positive impact.
✨Showcase Your Communication Skills
Since the role involves managing communication with tenants, be prepared to demonstrate your communication skills during the interview. Think of examples where you've successfully resolved queries or handled difficult conversations. This will highlight your ability to build relationships and ensure tenant satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations with residents. Practice responses to potential challenges, like dealing with complaints or managing expectations during refurbishment works. This will show that you're proactive and ready to tackle real-life situations.
✨Highlight Your Driving Experience
Since a full clean driving licence is necessary, be ready to discuss your driving experience. If you've used a company van before, mention it! This shows you're not only qualified but also comfortable with the responsibilities that come with the role.
