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- Tasks: Build relationships with residents and support them during housing projects.
- Company: Join a leading contractor in the Social Housing sector, making a real impact.
- Benefits: Enjoy a competitive salary, company van, fuel card, and training opportunities.
- Why this job: Be the voice for residents, ensuring their needs are met during important renovations.
- Qualifications: A clean driving license is essential; experience in social housing is a plus but not required.
- Other info: Full-time, permanent position based in Colchester with a focus on community engagement.
The predicted salary is between 24000 - 42000 £ per year.
Resident Liaison Officer – Social Housing Planned Works Based in Colchester Full time, permanent £30,000 + company van and fuel card We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works within the Social Housing sector. This role is working within the Colchester area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and ch…
Resident Liaison Officer employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarize yourself with the social housing sector and the specific challenges residents face during refurbishment projects. This knowledge will help you connect with residents and demonstrate your understanding of their needs.
✨Tip Number 2
Network with professionals in the social housing and construction industries. Attend local events or join online forums to meet people who can provide insights or even refer you to opportunities within the sector.
✨Tip Number 3
Prepare to showcase your communication skills during interviews. As a Resident Liaison Officer, you'll need to effectively convey information and resolve issues, so be ready to discuss examples from your past experiences.
✨Tip Number 4
Research the main contractor you would be working for. Understanding their values, recent projects, and community involvement can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Resident Liaison Officer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in social housing or similar roles. If you have worked with main contractors or on planned maintenance projects, make sure to mention this clearly.
Showcase Communication Skills: As a Resident Liaison Officer, strong communication skills are essential. Provide examples in your application that demonstrate your ability to build relationships, resolve complaints, and effectively communicate with residents.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working in the social housing sector and how you can contribute to their projects.
How to prepare for a job interview at Howells Solutions Limited
✨Show Your People Skills
As a Resident Liaison Officer, your ability to build relationships is key. Be prepared to share examples of how you've successfully interacted with residents or clients in the past, highlighting your communication and problem-solving skills.
✨Understand the Social Housing Sector
Familiarize yourself with the current trends and challenges in the social housing sector. This knowledge will demonstrate your commitment to the role and help you engage in meaningful discussions during the interview.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a dissatisfied tenant or coordinating with contractors. Think through potential scenarios and your approach to resolving them effectively.
✨Highlight Your Organizational Skills
This role involves managing multiple tasks and maintaining clear communication with various stakeholders. Be ready to discuss your organizational strategies and how you prioritize tasks to ensure smooth project execution.
