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- Tasks: Build strong relationships with residents and support them during home refurbishments.
- Company: Join a modern, forward-thinking contractor focused on community impact.
- Benefits: Competitive hourly rate, full-time hours, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working on meaningful housing projects.
- Qualifications: Experience in social housing and a full clean driving licence required.
- Other info: Great opportunity for career growth and to develop your skills in a dynamic team.
We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned works contract within Social Housing based around the Peterborough and Huntingdon area.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal.
Key Responsibilities include:- Working on planned maintenance projects
- Decent Homes programme experience
- Full clean driving licence with own vehicle
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that the tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting properties that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.
Please apply online now, or call Meg from 07984 974707 for more information!
Resident Liaison Officer - Social Housing in Huntingdon employer: Howells Solutions Limited
Contact Detail:
Howells Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Social Housing in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their recent works and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and proactive!
✨Tip Number 3
Practice your communication skills! As a Resident Liaison Officer, you'll need to build relationships and resolve issues. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Liaison Officer - Social Housing in Huntingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your experience in social housing and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: As a Resident Liaison Officer, communication is key. In your application, give examples of how you've effectively communicated with residents or clients in the past. We love seeing those interpersonal skills in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're tech-savvy, which is always a bonus!
How to prepare for a job interview at Howells Solutions Limited
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer and the specific responsibilities outlined in the job description. Familiarise yourself with the Decent Homes programme and any relevant social housing policies. This will show that you're not just interested in the job, but that you’re genuinely prepared.
✨Showcase Your People Skills
As a Resident Liaison Officer, building relationships is key. Prepare examples from your past experiences where you've successfully resolved complaints or built rapport with residents. Highlighting your communication skills will demonstrate that you can handle the challenges of the role effectively.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an unhappy tenant or coordinating with neighbourhood housing associations. Think through potential scenarios beforehand and have clear, structured responses ready to showcase your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
